Job Description :
- Install, upgrade, support and troubleshoot Windows 10, Windows 11, and any other authorized desktop application (including Office 2016, and 2013).
- Support of O365 applications including Outlook, Teams,
- Install, upgrade, support and troubleshoot printers, computer hardware, and any other authorized peripheral equipment including company owned mobile devices.
- Support installed Audio Visual equipment in office locations.
- Perform remedial repairs on computers, printers, mobile devices, and any other authorized peripheral equipment.
- Responsible for monitoring, operating, managing, troubleshooting, and restoring service to workstations that have authorized access to the network.
- Familiarize end users on basic software, hardware, and peripheral device operation.
- Work with vendor support contacts on mobility and audio visual issues
- Escalate issues and involve experts whenever required in order to resolve issues as quickly as possible following established procedures.
- Operates within ITIL framework established for incident, problem, change, and request management.
Qualifications :
- Demonstrates collaboration across interfacing teams and functions
- Able to effectively manage simultaneous security initiatives
- Strong verbal and non-verbal communication skills
- Technical security certifications or academic background preferred
Desktop Support Technician
Candidates should have 5 years of experience in Desktop support. Image a Machine (laptop / Desktop). Experience in configuring the new laptop/Desktop. ...
Desktop Technician
Install, upgrade, support and troubleshoot Windows 10, Windows 11, and any other authorized desktop application (including Office 2016, and 2013). ...
Desktop Technician
We’re looking for a Desktop Technician who thrives in a fun, fast-paced environment and is enthusiastic about resolving technical issues and helping others succeed. As a Desktop Technician, you’ll play a critical role in smoothly transitioning people to a new company workstation. Key Res...
IT Help Desk Support Engineer
A company is looking for an IT Help Desk Support Engineer. ...
Field Service Technician
The Field Service Engineer will be proficient in conducting detailed service and expense reports expected with our processes in a timely manner. Provide technical guidance to other Field Service Technicians. The Field Service Engineer will use their. The Field Service Engineer will utilize their pri...
Field Service Technician - Refrigeration - Southeast
CAREL USA is looking for a Field Service Technician who is able to travel and provide technical support to our valued refrigeration, humidification and HVAC controls customers. ...
HVAC - Refrigeration Field Service Technician
As an HVAC Refrigeration - Field Service Technician, your mornings are spent darting across the city, responding to service calls with precision and expertise. HVAC Refrigeration - Field Service Technician. Are you prepared to embark on an enriching career journey as an HVAC Tech - Field Service Tec...
Onsite Field Service Technician- Columbus, Ga
We are seeking an experienced field service technician to join our team onsite at our customer's location. As a field service technician, you will play a crucial role in ensuring optimal performance of our products by providing onsite technical support for our customers. Proven experience as a field...
Managed IT Support Specialist
In this role you will also collaborate with other IT personnel, may travel occasionally, and support a variety of IT systems at varying levels of complexity on classified and corporate networks including some occasional after-hours support. Xerox Corporation is an information services technology com...
Freelancer/ IT/ Desktop Support/ Help Desk/ Field Engineer/ Technical Support/ IT Consultant (Flowery Branch) (Dispatch/On Demand Request/On Call)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Please visit our website for more information about what we do at. Ability to communicate regarding technical is...