Front Desk Clerk (3pm-11pm)

Homewood Suites Pittsburgh Airport Robinson Mall Area
Moon Township, PA
$15 an hour
Full-time

Description

Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.

Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference.

If you enjoy engaging with others and have a winning personality and high sense of responsibility this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities :

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by :

  • Assisting guests efficiently, courteously and professionally at all times.
  • Maintain a high level of service and hospitality.
  • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
  • Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
  • Handle guest mail and messages with respect to privacy and professionalism.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
  • Be a great communicator to various departments and management on guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.

Here are some reasons our associates like working for us :

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical / dental / vision plans, life insurance, ST / LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

30+ days ago
Related jobs
Promoted
Homewood Suites Pittsburgh Downtown
Pittsburgh, Pennsylvania

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred. ...

Homewood Suites Pittsburgh Airport Robinson Mall Area
Moon Township, Pennsylvania

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction wit...

Hyatt House
Pittsburgh, Pennsylvania

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction wit...

Homewood Suites Pittsburgh Downtown
Pittsburgh, Pennsylvania

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred. ...

Promoted
Whole Foods Market
Upper Saint Clair, Pennsylvania

Cashier, Cashier Assistant (Bagging, Carts), Sanitation. ...

Promoted
D.H. Bertenthal & Sons
Morgan, Pennsylvania

The Data Entry Clerk is responsible for accurately inputting, updating, and maintaining data in various systems. We are seeking a detail-oriented and reliable Data Entry Clerk to join our dynamic team. Enter data into databases and spreadsheets with a high degree of accuracy. Proven experience in da...

Promoted
Monica Conroy - Geico Local Office
Pittsburgh, Pennsylvania

Paid time off (vacation and/or sick days).Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!.Establish customer relationships and follow up with customers, as needed.Use a cust...

Promoted
ApexFocusGroup
Pittsburgh, Pennsylvania
Remote

Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists. Data entry clerk experience is not necessary. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Data Entry experience ne...

Promoted
Bobby Rahal Automotive Group - Pittsburgh
Pittsburgh, Pennsylvania

As we continue to grow, Mercedes-Benz of Pittsburgh is looking for a Cashier to join our team! Hours for this position are:. What are the general requirements of a Cashier?. ...

Promoted
US Tech Solutions
Pittsburgh, Pennsylvania

Work with other analysts to complete daily task for closing accounts (paying invoices, advanced distribution, turning off or on statements, adding contacts to account, prepare letter packets, etc.Mail processing (outgoing/incoming) .Pulling information from the group queue (from closing officers) of...