Telesales Account Executive

BUILD A BETTER CAREER WITH MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co.

We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services.

We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Requisition ID : 16762

Employment Type : Full Time

Job Category : Customer Care

Work Location : Southfield, MI

BRIEF POSITION SUMMARY

The Telesales Account Executive recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach.

Must meet all predetermined activity and sales goals.

DUTIES and RESPONSIBILITIES

• Recommends MSC products, services and solutions via telephone with established and prospective customers, utilizing a consultative selling approach.
• Grows sales to achieve department and corporate sales goals by developing existing accounts and penetration of newly assigned customers.
• Identifies opportunities and makes product recommendations for customer-specific operational and technical needs.
• Builds excellent customer relations. Responds to customer needs consistent with MSC standards, culture and business practices.
• Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.
• Maintains sales records and generates relevant market / sales reports for MSC management as needed.
• Monitors expenditures to ensure compliance with approved budgetary constraints. Takes corrective action as necessary.
• Develops a personal business plan under close management supervision to meet personal annual goals.
• Demonstrates fundamental sales techniques and experience through track record of achieving sales goal.
• Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.
• Participates in special projects and performs additional duties as required.

EDUCATION and EXPERIENCE

• A High School Diploma or the equivalent is required.
• 2+ years sales experience is required.
• Metalworking / MRO product and / or process experience preferred.

SKILLS

• Basic computer literacy is required.
• Excellent oral and written communications skills are also required.
• Excellent customer service skills are required.

Compensation starting at $25 $36 / hour dependent on candidate location and experience.

This compensation does include the commision

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities.

Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities.

Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.