Mike Anderson Chevrolet of Merrillville, an 10 x GM Dealer of the Year award winner, is seeking a Body Shop Customer Service Rep to help be a part of an efficient and profitable Body Shop Department.
Mike Anderson Chevrolet is the #1 Chevrolet dealership in Indiana and we pride ourselves with our award-winning Mark of Excellence World Class Technicians and nationally ranked corvette specialists.
Mike Anderson Chevrolet is following safe social-distancing measures and has recently disinfected the whole store. Come join our growing team in a safe environment!
BENEFITS :
- 401k with company match
- Medical, Dental, Vision Insurance
- Vacation Time
- Holiday Pay
- Sick Pay
- Dealer Discounts
- Strong Community Involvement with Red Cross, Salvation Army and American Cancer Society
- Onsite State-of-Art Collision Center
- Highly skilled, nationally awarded parts and service staff
- Large facility with premier location
- Equal Opportunity Employer
RESPONSIBILITIES :
- Greets customers as they arrive in a pleasant and professional manner.
- Answers incoming phone calls in a prompt, polite, and professional manner.
- Screens calls, directs them to the proper party, and / or obtains enough information to allow for follow-up that is convenient for the customer.
- Opens repair orders for all vehicles coming into the body shop for repairs.
- Receives cash, checks, and credit card payments from customers and records the amounts received.
- Closes repair orders on the computer system in a timely manner.
- Files repair orders.
- Reconciles cash drawer daily, as directed by the accounting office.
- Follows up on body shop accounts receivable to maintain satisfactory levels of payment.
- Assists body shop manager as necessary (i.e., payroll, estimates, vendors, etc.).
- Prepares purchase orders for all vendors.
REQUIREMENTS :
- Friendly and customer service focused
- Reliable
- Able to multi-task and work under pressure
- Able to walk and stand for long periods of time as well as work outside
- Have basic computer knowledge
- Customer Service experience is preferred
- Professional appearance is necessary
- Clean and valid driver’s license is required
- Must be willing to submit to a pre-employment background check & drug screen
Body Shop Customer Service Rep
GM Dealer of the Year award winner, is seeking a Body Shop Customer Service Rep to help be a part of an efficient and profitable Body Shop Department. Opens repair orders for all vehicles coming into the body shop for repairs. Follows up on body shop accounts receivable to maintain satisfactory leve...
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