Customer Identity & Access Management Engineer (Okta)

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Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years.

Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role;

the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$115,700.00 - $190,900.00

Target Openings

What Is the Opportunity?

Travelers is seeking a CIAM Software Engineer II to join our organization as we grow and transform our Technology landscape.

Individual will complete advanced end to end engineering tasks for specific system assignments including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring / alerting, and implementing based on user or system specifications, consulting with users to determine hardware, software or system functional specifications, managing interaction between the systems and other technical support areas and defining technical requirements and coordinating team resources to solve problems.

What Will You Do?

• Perform analysis, design, development, and configuration functions (includes defining technical requirements) with a high degree of accuracy and speed, operating as an individual contributor to team goals.
• Perform analysis, assessment and resolution for defects and incidents of advanced complexity and escalate appropriately.
• Support development team when making design decisions utilizing Okta or troubleshooting any production issues involving Okta.
• Guide all Travelers teams building net new applications (For e.g., on cloud) leveraging Okta.
• Support team needs to create and maintain credentials and authorizations for any applications and APIs using Okta platform.
• Creates and maintains Okta configuration for the company.
• May directly manage the configuration, testing, documentation and implementation of upgrades to security processes, controls or products as directed.
• Work independently to tackle well-scoped and loosely scoped problems.
• Seek opportunities to expand technical knowledge and capabilities.
• Provide technical guidance and mentorship to less experienced employees.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Four years of programming / development experience in CIAM preferred.
• Four year of CIAM product (e.g., Okta,) configuration / development preferred.
• Intermediate delivery skills including the ability to estimate accurate timelines for tasks and deliver work at a steady, predictable pace to achieve commitments.
• Demonstrated track record of domain expertise including understanding technical concepts necessary to do the job effectively.
• Strong problem solver who ensures solutions are built for the long term.
• Strong communicator who possesses the ability to articulate information clearly and concisely with the business.
• Intermediate leadership skills with the ability to help create a safe environment for others to learn and grow as engineers.

What is a Must Have?

• Bachelor's degree or its equivalent in work experience.
• Two years of programming / development experience.

What Is in It for You?

• Health Insurance : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement : Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
• Paid Time Off : Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program : The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals.
• Volunteer Encouragement : We have a deep commitment to the communities we serve and encourage our employees to get involved.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.

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