Care Advocate
Job Description
Job Description
Care Advocate
Healthcare Insurance Services
$16.00 per hour
Temp to Hire
Monday-Friday, 8 : 00am-5 : 00pm
Worthington, Ohio (onsite)
What the position offers :
- Annual 7% increases
- Paid training
- Free snacks and drinks
- After being hired on, the following benefits are offered :
- 401k with company matching
- Health, dental, vision, and disability insurance
- Health Savings Account and Flexible Spending Account
- Paid time off
- Onsite gym and free yoga classes
What you’ll be doing :
- Respond to a wide range of inquiries and unique needs surrounding all levels of employee benefits
- Outline benefits and coverage available to our clients
- Review billing inquiries and claims for accuracy
- Support team members with exceptional intrapersonal skills
- Answer inbound calls and emails from elevated clients
Who we’re looking for :
- Excellent written and verbal communication skills
- Keen attention to detail
- Ability to maintain a positive, empathetic, calm, and professional attitude
- Commitment to outstanding customer service
- Computer literacy and a working knowledge of office equipment, such as printers and fax machines
- Experience in service-related industry and client case preferred
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