A company is looking for a Technical Customer Success Manager to support their enterprise clients.Key ResponsibilitiesAct as the primary point of contact for clients, optimizing and expanding the value delivered through the platformManage the client partnership experience from onboarding to ongoing support, including strategy sessions and trainingServe as the voice of the customer within the organization, collaborating with internal teams to address client needs and feedbackRequired QualificationsA minimum of 5 years in a technical customer-facing role (e.
g., Technical CSM, Technical Account Management)Technical exposure to SDKs and APIsA 4-year undergraduate degreeExtensive experience providing data-driven solutions to enterprise customersProven track record in a consulting role within a customer-facing environment
Senior Business Manager Customer Success Design
A company is looking for a Senior Business Manager, Customer Success Design to lead strategic and operational excellence within the Customer Success Design team. ...
Customer Success Manager I
At ChurnZero, our mission is to create the next great Customer Success platform – and our own Customer Success team sits at the heart of this goal. Our fast-growing startup is looking for a passionate, results-oriented individual to join our team as a Customer Success Manager. Join the award-winning...
Senior Manager Customer Success
A company is looking for a Senior Manager of Customer Success (Lease). ...
Customer Success Manager, National Security
As a Customer Success Manager supporting our US National Security business, you'll develop a deep understanding of your customers' challenges and industry trends. Establish a regular cadence of contact and reviews with your customers that allows you to understand your stakeholders and their individu...
Associate Customer Success Manager
A company is looking for an Associate Customer Success Manager to engage with enterprise accounts and ensure customer satisfaction. ...
Customer Success Manager
Collaborate with account managers to create joint success plans aligned with customers' business strategies and defined success metrics. Customer Success Manager (Remote). Customer Success Manager with Enterprise experience. Develop trusted advisor relationships with customers (C-suite) to ensure su...
Customer Success Manager - Remote
The Customer Success Manager is focused on securing healthy long-term adoption and relationships with an assigned portfolio of customers, as well as the ongoing growth and expansion of their accounts. Collaborate with technical support to assist in triaging customer technical issues or product quest...
Customer Success Manager (Enterprise)
As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our most valuable customers. Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform an...
Customer Success Manager Washington, District of Columbia, United States
Customer Success Managers are charged with ensuring customer mission impact by deepening customer relationships, seeking opportunities to strengthen customer usage and satisfaction, and driving product development by channeling customer feedback back to Primer’s product and engineering teams. You wi...
Sr. Customer Success Manager
Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals. Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of...