Construction Operations Manager

Summary

The Construction Operations Manager is responsible for a wide range of functions necessary to successfully manage the construction division.

They are responsible for setting departmental budgets, managing daily operations, and identifying areas of improvement while ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in Construction services.

Primary Responsibilities

• Oversee and ensure customer and client satisfaction
• Monitor volume of work
• Develop departmental budgets for General Manager approval
• Assist in finding and vetting subcontractors
• Manage all aspects of construction division
• Manage daily operations of construction team
• Validate potential construction leads
• Assign leads / projects to construction managers and superintendents
• Ensure construction team follows proper work process
• Review and evaluate estimates created by construction managers
• Perform tasks within the project management process to assist construction team as needed (i.e. high volume, large project, etc.)
• Assist Construction Managers with budgeting and bidding
• Conduct weekly Work-in-Progress meetings with the construction team
• Ensure two-way communication with the mitigation division
• Manage individual team members who work together to process construction projects
• Train construction team members
• Conduct periodic performance reviews with individual construction team members
• Ensure employee compliance with all company policies
• Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator, Construction Superintendent, and Construction Manager

Education and Experience Requirements

• High school diploma / GED
• Project Management Professional (PMP) certification preferred
• Previous construction management experience
• Excellent organizational and leadership skills
• Ability to meet established production goals and maintain profitability
• Effective written and oral communication

Physical and Work Environment Requirements

• Walking and / or standing throughout the day
• Frequent driving and sitting
• Occasionally climbing ladders
• The employee is occasionally exposed to extreme conditions such as heat
• The noise level at individual jobsites can be loud

Salary

$90,000 per year or based on experience

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working hours varying between 8 : 00 a.m. and 5 : 00 p.m., Monday Friday, 40 hours per week minimum.

This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local however, some out-of-area and overnight travel may be expected.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.