Job Description
Job Description
Primary Job :
The branch manager is responsible for meeting sales goals, operating a financially sound branch, pipeline management, training and coaching team members, and promoting and protecting and reputation of APM.
Essential Duties and Responsibilities :
- Management and oversight of the branch, including people, resources, support and training. Develop professional working relationships with all team members emphasizing respect, transparency and scrappy values.
- Responsible for pipeline management and on-time closings of the branch. This includes all aspects of effective originations, timely actions and setting reasonable expectations with all interested parties.
On-time closings can also be achieved through strong partnerships between compliance, processing and operation teams.
- Responsible for operating a financially sound branch. Positively influence the production and profitability of the branch through pipeline management, sales advocacy, marketing, business development, constructive solutions, loan quality and effective customer service.
- Constant recruiting and retention activities for both sales and support staff necessary to ensure continued success of the branch.
- Build a high-performing team through holding regular branch meetings to cascade information, promote the culture of the organization, train and coach all team members on all aspects of originations.
- Develop an effective business plan and align with Regional Director on a regular basis to monitor business plans, branch budgets and strategic initiatives;
leverage resources where needed to maximize success of the branch.
- Personal loan origination activities are permitted but should not comprise more than 30% of manager’s daily activities.
- Embrace role as an APM Brand Ambassador protecting and promoting APM’s reputation and investment.
Qualifications / Requirements :
- Bachelor’s degree in business, finance, marketing or related field
- Minimum of four years’ experience in mortgage loan originations; Must have an active NMLS license
- Effective sales and marketing skills, including ability to generate new business through networking and referral partners and other referral sources
- Ability to exercise judgment, tact, and diplomacy on behalf of colleagues
- Ability to deal honestly and ethically with employees and customers to achieve desired goals
- Strong understanding of loan guidelines, as well as all federal and state regulations
- Must have an active NMLS license
- Commitment to company values, policies and procedures
- Excellent interpersonal communication skills
- Customer Service the ability to provide and maintain effective and positive communication
- Adaptability an ability to quickly learn new or different techniques, products and computer programs
- Problem Solving an ability to effectively analyze and resolve problems at a functional level
- This person must live our culture every day! (Respect, Transparency, Scrappy)
- Other duties as assigned
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