Job Description
Job Description
Join the team at State Farm - Kert LeBlanc, where your skills and enthusiasm can make a difference. Located in Metairie, Louisiana, we are looking for a Licensed Insurance Customer Service Representative who thrives in a positive and inviting atmosphere.
At State Farm, customer satisfaction is our top priority, and we aim to provide exceptional service to our valued policyholders.
This role is entirely on-site, allowing you to build strong relationships with our team and clients while enjoying a vibrant work environment.
If you take pride in delivering outstanding customer experiences and are ready to contribute to a dedicated team of professionals, we encourage you to apply today and become part of a company that values its employees as much as its clients.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Family Friendly
Monthly Bonus opportunities
Home and work life Balance
Appreciation Lunches
Responsibilities
Client Interaction : Provide exceptional customer service by addressing inquiries and resolving issues promptly and efficiently.
Policy Management : Assist clients with changes to their insurance policies, ensuring accurate documentation and efficient handling.
Problem Solving : Analyze client needs and determine appropriate solutions to meet their insurance requirements.
Claims Assistance : Guide clients through the claims process, offering support and clarifying procedures.
Relationship Building : Develop and maintain long-lasting relationships with clients to ensure their continued satisfaction and loyalty with State Farm.
Continuous Improvement : Stay informed about company policies, procedures, and product offerings to provide accurate and up-to-date information to clients.
Requirements
Licensing : Active insurance license in Louisiana is required.
Experience : Previous experience in customer service or insurance is preferred.
Communication Skills : Strong verbal and written communication skills are essential to interact effectively with clients.
Problem-Solving : Ability to resolve client issues and queries efficiently by providing satisfactory solutions.
Customer Focus : Passionate about delivering excellent customer service and ensuring client satisfaction.
Organizational Skills : Must be able to manage multiple tasks while maintaining attention to detail in a fast-paced environment.
Team Collaboration : Ability to work well in a team setting, fostering a positive and supportive atmosphere.
Tech-Savvy : Proficiency with CRM systems and Microsoft Office Suite is beneficial.
Licensed Insurance Customer Service
Located in Metairie, Louisiana, we are looking for a Licensed Insurance Customer Service Representative who thrives in a positive and inviting atmosphere. Experience: Previous experience in customer service or insurance is preferred. Customer Focus: Passionate about delivering excellent customer ser...
Licensed Insurance Customer Service
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Use a customer-focused, needs-based review process to educate customers about insurance options. We seek an licensed ene...
Licensed Insurance Customer Service
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Use a customer-focused, needs-based review process to educate customers about insurance options. We seek an licensed ene...
Customer Service Representative
Full Time Customer Service Representative. Customer service experience required. The Insurance Center of New Orleans is excited to have the opportunity to meet. Issue insurance documentation and update policies. ...
Bilingual Spanish Insurance Customer Service
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Insurance Customer Service Representative. Use a customer-focused, needs-based review process to educate customers about insurance options. Establish customer relati...
Now Hiring - Licensed Insurance Customer Service
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Use a customer-focused, needs-based review process to educate customers about insurance options. We seek an licensed ene...
Licensed Insurance Customer Service
Located in Metairie, Louisiana, we are looking for a Licensed Insurance Customer Service Representative who thrives in a positive and inviting atmosphere. Experience: Previous experience in customer service or insurance is preferred. Customer Focus: Passionate about delivering excellent customer ser...
Remote Insurance Customer Service Representative (Unlicensed)
REMOTE INSURANCE CUSTOMER SERVICE AGENT (UNLICENSED). In this role, you will provide full life-cycle customer service and assist customers in understanding their coverages and select the right products and services, and help find best solutions to meet their personal financial needs. This role requi...
Remote Insurance Customer Service Representative (Unlicensed)
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service Representative
Full Time Customer Service Representative. Customer service experience required. The Insurance Center of New Orleans is excited to have the opportunity to meet. Issue insurance documentation and update policies. ...