Full Time Member Services Representative
Some of your responsibilities will include :
- Customer Service / Front Desk Activities :
- Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point of sale system.
- Member Accounts :
- Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
- Club Cleanliness and Maintenance :
- Go above and beyond to keep the front desk area and lobby clean and orderly.
Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
Regular cleaning of all exercise equipment and tanning beds.
Regular restroom and wet area cleaning and stocking.
Qualifications :
- 6-12 months of Customer Service experience is preferred.
- High school diploma / GED equivalent required.
- Must be 18 years of age or older.
- Basic computer proficiency with an eye for accuracy.
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Physical Demands / Requirements :
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to lift up to 75 lbs.
- Will occasionally encounter toxic chemicals during shift.
Why you should join Planet Fitness!
- Contribute to changing people’s lives every day by helping us create a healthier Planet!
- Work hard and play hard with an amazing group of talented, dynamic professionals!
Want more reasons?
- Medical and Dental Insurance
- Vacation / Sick Time / Holiday Pay
- Free Black Card Membership
- 401(K) and Roth Retirement Savings Plans
- Healthcare and Dependent Care Flexible Spending Accounts
- Term Life Insurance
Physician / Rheumatology / Ohio / Locum or Permanent / Rheumatologist opening near Dayton, OH - 100% outpatient, full or part-time Job
Seeking BC/BE rheumatologists interested in full-time or part-time opportunities in a 100% outpatient practice. Full benefits package: health, life, dental, vision, and legal insurance. ...
Full Time Faculty Position - Youngstown, Ohio!
Full Time Faculty Position - Youngstown, Ohio!. Medical Center seeks to recruit a Family Medicine Physician for a full-time Academic position with the hospital. ...
Store Team Member - Full-Time - #753
Full-time Team Members are required to work 4 weekend days per month. OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member’ because that’s what you’re in for: a team culture where yo...
Optometrist Job – West Central Ohio – Full time OD opening#5632
Well-established practice seeking a part or full time optometrist to assume an immediate caseload. ...
SURGICAL SERVICES ASSISTANT I - Full-Time - Days
This role provides fundamental care and services to the patient, family, and the unit environment. Open communication regarding patient care needs between all team members and ancillary departments and/or other areas, i. Reports observations/data to appropriate team members (R. Cooperation is demons...
Store Team Member - Full-Time - #846
Full-time Team Members are required to work 4 weekend days per month. OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member’ because that’s what you’re in for: a team culture where yo...
TCHP Patient Financial Services Representative Associate - Full Time - Days
Act in a manner that maintains confidentiality, protects and safeguards patient personal medical and financial information at all times. Responsible for the timely and accurate resolution of billing and reimbursement issues, customer service and collection of outstanding balances. Interacts and work...
Part Time and Weekend Member Services
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as n...
Operations Coordinator - Environmental Services - Full Time - Days
The Operations Coordinator provides clerical, administrative, and operational support to the Environmental Services Director and department leadership team. CUSTOMER SERVICE - Conducts customer service interviews soliciting feedback and addressing opportunities to improve department services, comple...
Part Time Member Services Representative Evenings and Weekends
Member Services Representative. Planet Fitness members, prospective members and guests. Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as n...