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Security Dispatcher

Johns Hopkins University
Baltimore, MD, United States
$37.5K a year
Full-time

We are seeking a Security Dispatcher who will provide dispatch, radio, and telephone communication support to Campus Police.

Note : Primary shift is 11 : 00 PM to 7 : 00 AM

Specific Duties & Responsibilities

Receive calls for security, and for security escort van, as well as transferring incoming calls via multiple phone lines, route request via two-way radio appropriately;

report any emergencies to Security and accurately record all activity on dispatch log sheets.

  • Become familiar with campus maps and one-mile radius service area. Monitor closed circuit TV cameras and report any issues immediately : there are @ 80 cameras at Peabody and the dispatcher monitors @ 7 monitors.
  • Provide access to campus via secured gates per policy.
  • Maintains a number of keys to locked rooms, such as the practice rooms, classrooms and studios; monitors the keys assigned and returned throughout the day.
  • Follow directions and adhere to University and Security Department policies and procedures; perform other related duties as required.

Internal & External Contacts

Daily and frequent interaction with students, staff, faculty, vendors and visitors to the campus.

Special Knowledge, Skills & Abilities

  • Must be able to provide professional customer service to clients (students, faculty, staff and visitors to campus).
  • Must have effective and appropriate verbal skills.
  • Ability to operate radio, telephone, closed circuit cameras, card key access system, computers and basic office equipment.

Minimum Qualifications

High School Diploma or GED required

Preferred Qualifications

Minimum 1-2 years of relevant experience preferred.

Classified Title : Security Dispatcher

Job Posting Title (Working Title) : Security Dispatcher

Role / Level / Range : ATO 37.5 / 01 / OA

Starting Salary Range : $15.00 - $19.00HRLY ($37,500 targeted; commensurate with experience)

Employee group : Full Time

Schedule : 40 hours per week

Exempt Status : Non-Exempt

Location : Peabody

Department name : Security

Personnel area : Peabody

30+ days ago
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