Surgical Services Process Improvement Specialist

Work Location

Orange, California

Work Shift

Day 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices.

And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals.

Apply now to see where your career at CHOC can take you.

Job Summary

The Surgical Services Process Improvement Specialist assists and collaborates with the Surgical Services leadership team to support the operational improvement projects for the service line;

supports change processes, leads / participates in new and existing program development, monitors operational quality metrics and collaborates with other managers to address process changes.

Supports contract management, project management, and serve as the Surgical Services liaison with Material Management. Leads / participates in cost reduction strategies;

supports Surgical Services managers; mine data and develop / present reports; and facilitate data-based decision making.

Participates in goal setting and achievement of these, assuring Surgical Services alignment with CHOC’s vision and mission.

Pay Range

Minimum $40.66 Midpoint $53.87 Maximum $67.09

Experience

• Required : Minimum three (3) years of experience in leading complex performance improvement projects in a healthcare setting Minimum five (5) years of progressive experience in a healthcare setting
• Preferred : Knowledge of surgical services experience (OR, Cath Lab, Ambulatory Surgery)

Education

• Required : Graduation from an accredited school with bachelor’s degree in finance / accounting / business administration or similar subject area
• Preferred : Master of Business Administration

Training

• Required : None required.
• Preferred :

Specialized Skills

• Required :
• Required : Strong analytical, problem-solving, and strategic thinking skills to understand and anticipate the impact and opportunities across multiple critical projects.

Demonstrated expertise in intermediate or advanced computer, spreadsheet, and database skills. Ability to manage multiple projects while maintaining exceptional customer service standards.

Ability to establish and sustain positive relationships with stakeholders, staff, and physicians at all levels and communicate effectively and professionally.

Demonstrated strength in building and setting goals and evaluating results in accordance with the highest standards and respect;

advance care through the development of new ideas and technology. Promote teamwork to achieve CHOC’s mission and understand and exceed customer expectations. Experience

presenting findings / recommendations to executive level audiences.

Preferred : Data mining and data reduction and working with data registries.

Licensure

• Required : None required
• Preferred :

Work Environments - Functional Demand :

Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push / pull 20 lbs. cart.

Physical Activity Requirements :

Bending, Carry Objects, Climbing, Keyboard use / repetitive motion, Pinching / fine motor activities, Push / Pull, Reaching forward, Reaching overhead, Sitting, Squat / kneel / crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements :

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements :

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement :

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws.

CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.