Data Entry and Word Processing

Cynet Systems
Albany, NY
$19-$21 an hour
Full-time

Job Description :

Pay Range $19hr - $21hr

  • Respond to written and verbal inquiries and complaints from applicants, licensed entities, and various stakeholders.
  • Answer questions from applicants on the requirements of various licensure programs; assist applicants in completing applications.
  • Review of license applications and ensure applications are complete; follow up with applicants to correct deficiencies.
  • Review applicant’s criminal justice history (including coordinating submission of fingerprints with Division of Criminal Justice Services).
  • Research database for other businesses located near applicants.
  • Review application locations to ensure they are in compliance with local laws.
  • Make corrections to resolve problems in processing applications.
  • Provide preliminary application recommendations to supervisory staff.
  • Work closely with other program units when needed.
  • Complete other special projects; as assigned.

Experience :

  • Three years of full-time experience in a position where your primary responsibility is providing customer service in the form of explaining programs, policies, and procedures, resolving problems, or reconciling accounts.
  • Applicants with degrees or college semester credit hours will be credited with experience as follows.
  • 30 semester credit hours 1 year experience.
  • 60 semester credit hours 2 years’ experience.
  • 90 semester credit hours 3 years’ experience.
  • 30+ days ago
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