Experienced Spa Concierge at Luxury Hotel

The Greenwich Hotel
New York, NY, US
Full-time

Job Description

Job Description

Qualifications

  • Displays A Strong Understanding and Passion for Spa, Wellness, And Luxury Hospitality
  • Strong Organizational Skills and Appreciation for Customer Service in A Fast-Paced Environment
  • Requires Understanding of Basic Computer Skills
  • Current Work Authorization in The United States
  • Available to Stand and Work a Flexible Schedule- Holidays, Weekends and Daytime / Evening Shifts as Needed

Benefits

  • Competitive Wage and Commission Opportunities
  • 401k Participation with Full Time Status
  • Full Time Benefits : Medical, Dental
  • Discounted Spa Services and Retail
  • Employee Dry Cleaning of Uniforms
  • Mentorship And Continuous Training

Responsibilities

  • Spa Concierge is Responsible for Ensuring a Proper Start to Finish Spa & Wellness Experience from Phone Call Reservation, Arrival to Departure.
  • This Position Will Assist Leadership, and All Supporting Teams, to Maintain a Five Star Guest Experience.
  • Execute Luxury Standards Throughout The Property, Spa, Pool and Gym Facility.
  • Responsible For Phone Requests and Appointment Setting, Greeting, Check In / Out and the Overall Sequence of Service.
  • Respond To All Guest Needs Within Minimal Amount of Time with Care and a Cheerful Outlook
  • Utilize Spa Platform, Book4time & Opera, Efficiently
  • Assists in Spa & Hotel Retail Boutique by Educating and Making Appropriate Recommendations
  • 1 day ago
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