Overview
Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers.
With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC / R service provider.
As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement.
If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals.
Elevate your career by joining Nextech today!
Role :
The HVAC / R Service Operations Manager will oversee the operations of the service department as well as HVAC Technicians.
In this role, the candidate will work directly with the team to support staff, organize, direct, coordinate and control service activities to achieve outstanding customer service & brand recognition.
The ideal candidate will have previous HVAC Technical experience, high-energy, and be an effective communicator. This position is critical to the development of our operational team & quality of support we provide to our customers.
Benefits :
- Excellent Health Insurance options including a FREE employee only option
- Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
- FREE life insurance equal to your annualized pay rate
- 401k with a 50% match up to the first 5% of your contributions
- 7 paid Holidays
- 2 paid Personal days
- 10 paid Vacation days
Min Compensation
USD $95,000.00 / Yr.
Max Compensation
USD $120,000.00 / Yr.
Responsibilities
- Responsible for full financial for operations
- Review company reports such as PMs, CINB, SLA and P&L and share with team
- Take calls for customer escalation issues & being able to provide a solution
- Ensure company goals are met monthly / quarterly / yearly
- Manage all Service-Level Agreements (SLA) with current / new clients
- Recruit, hire, and develop service operations team
- Develop training plan for service support team
- Delivery of goals and metrics for assigned group
- Evaluate and perform annual reviews
- Identify and communicate where improvements can be utilized
- Quality assurance on all work performed at customer facilities
- Cover in absence of the next level managers
- Create, communicate, and send weekly activity schedule to VP of Operations
Qualifications
- 7+ years of Management experience for an HVAC contracting business or building-related services company
- Have an HVAC / R Technical Background
- Understanding of the principles of quality management with respect to effective communication
- Experience with management and conflict resolution
- Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines
- Ability to adapt to very fast-paced environment and deadlines
- Excellent interpersonal and communication skills, both written and oral
- Advanced Microsoft Office and computer literacy
HVAC Operations Manager
The HVAC/R Service Operations Manager will oversee the operations of the service department as well as HVAC Technicians. America’s largest HVAC/R service provider. Indeed and Glassdoor, making it the premier destination for HVAC professionals. The ideal candidate will have previous HVAC Technical ex...
Maintenance Manager (food mfg)
Ten years experience in maintenance/mfg environment. ...
Industrial Maintenance Supervisor
Responsible to maintain and improve the preventive maintenance program and ensures the preventive maintenance scheduled is followed accordingly. Repairs, installs, and performs preventive maintenance on all production equipment to ensure that such equipment is always in good operable condition. Uses...
General Manager(08594) - 1170 E. Champlain Ave., Suite 101
From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. At Domino's Pizza, ...
Inside Territory Sales Manager
The Inside Territory Sales Manager actively engages with COD House Accounts to grow sales and build a higher degree of customer loyalty. The ISR will nurture and develop these Key Accounts to the point where the account’s sales volume, rate of growth, and interest in partnership warrants gradu...
Environmental Planning Project Manager (NEPA/CEQA Expert)
The Project Manager oversees the planning, coordination, and execution of projects. AECOM is seeking an Environmental Planning Project Manager to be based in Fresno, CA. Maintain and develop project schedules, ensuring milestones are met and projects are delivered on time and within scope. Identify ...
Territory Sales Manager
The Territory Sales Manager is an outside sales role. Ability to utilize sales process to uncover opportunities, handle customer objections/concerns, and determine appropriate solutions. Create a territory plan that optimizes call routes, maximizes time in the field and ensures you are delivering an...
(JC-429692) Sustainability Program Manager
JC-429692) Sustainability Program Manager. Under the general direction of the Deputy District Director of Planning and Local Assistance, a CEA A, the incumbent serves as the District 11 Sustainability Program Manager and is responsible for working with all Divisions within the District to ensure tha...
Area Manager, Sales - Quebec - Quebec City
As an Area Sales Manager (ASM) in Canada, you will report directly into the Head of Sales Ferinject, CSL Behring Canada, and evolve in a start-up work environment where trust, expertise, and accountability prevail. You will establish and maintain a strong sales presence in the field with the goal of...
Licensing Program Manager Ii
Under the general direction of the Assistant Program Administrator (LPM III - South), the Licensing Program Manager II (LPM II) plans, organizes, and directs the activities of a regional office responsible for evaluating and licensing community care facilities and enforcing community care regulation...