Documentation: Maintain accurate records of customer interactions, transactions, and inquiries in the call center's database. Performance Metrics: Meet and exceed individual and team-based performance targets, including call handling time, customer satisfaction, and first-call resolution rates. Prov...
Manage large amounts of incoming calls. Meet personal/customer service team sales targets and call handling quotas. ...
Manage large amounts of incoming calls Generate sales leads Identify and assess customer’s needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right met...
No call center representative agent experience needed. Call Center Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part tim...
Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right meth...
Manage large amounts of incoming calls Generate sales leads Identify and assess customer’s needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right met...
Customer Solutions Center Technician I / Call Center Representative. Must possess the ability to think strategically/analytically to propose optimal solutions rather than addressing the symptoms from a service delivery/voice network support perspective. Handle all voice-related troubles not derived ...
Call Center Representative Requirements:. NEXUS CONNECTS is hiring for our brand-new virtual call center!. We are searching for professional, reliable, adaptable, enthusiastic, clear and well spoken call center agents. Our call center agents work closely in a team environment to provide outstanding ...
Licensed Life and Health Call Center Representative. We are seeking a Licensed Life and Health Call Center Representative who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs. Previous call center experience is preferred. MCI organ...
As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. Investor Services Representati...
A Proxy Call Center Representative, who will work remotely, is an extremely professional individual, with excellent reading comprehension and verbal communication skills. To be successful in this role, a Proxy Call Center Representative must be able to multi-task in a high-volume production driven e...
Follow up calls to agents about missing information or documentation. Performing pre- and post- conversion calls to agents and perform functionality testing and ensuring agents have. One of the largest insurance companies is looking for a technical customer service agent specifically with Avaya prod...
We are looking for call center representatives to support our "Get Out the Vote" initiative. Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including b...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Documentation: Maintain accurate records of customer interactions, transactions, and inquiries in the call center's database. Performance Metrics: Meet and exceed individual and team-based performance targets, including call handling time, customer satisfaction, and first-call resolution rates. Prov...
The Call Center Representative is the first point of contact for customers, providing outstanding service through phone, email, and chat channels. Participate in training sessions and team meetings to stay updated on product knowledge and call center best practices. The ideal candidate is a good com...
Description:</div> <br> <div> <div class="olUlHelper pl10px"> Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and ...
The Call Center Representative (also “CCR”) is responsible for providing high quality service to all individuals that contact our office via telephone or the internet. Manage all inbound and outbound calls at the Call Center, integrating workflows with other support functions, and promot...
A Proxy Call Center Representative, who will work remotely, is an extremely professional individual, with excellent reading comprehension and verbal communication skills. To be successful in this role, a Proxy Call Center Representative must be able to multi-task in a high-volume production driven e...
We are Guided Insurance Solutions, a Baldwin Group Company.We’re not your run-of-the-mill insurance broker.And we’re not bots or algorithms.We’re real people striving to better serve and educate the world about the importance of good insurance coverage.We’re passionate about helping customers make t...
Manage large amounts of incoming calls. Meet personal/customer service team sales targets and call handling quotas. ...
Duration: 06 Months Description:Manage large amounts of incoming calls Generate sales leads Identify and assess customer’s needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete in...
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Manage large amounts of incoming calls Generate sales leads Identify and assess customer’s needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right met...
Customer Service/ Call Center Representative:. MUST HAVE 1-2 YEARS OF CALL CENTER EXPERIENCE TO BE CONSIDERED****. F0B7; Adhere to processes and call guidelines as applicable to the call type. As a Customer Service Representative, you will provide service and support to internal and external custome...