The virtual call center representative manages large amounts of inbound calls through delivery of exceptional customer service and support. The Virtual Inbound Call Center Representative plays a crucial role as they are the liaison between our patients and medical practices within the Millennium Phy...
Place outbound calls to no-show patients for a new appointment. Resolve issues on eMessenger; failed call report. Screen all dental calls and transfer to the appropriate site. ...
Patient Call Center Representative. The Call Center supports all locations. Patient Call Center Job Description. Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. ...
Experience in a call center or customer service environment. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. The physical demands described here are representative...
Forward calls regarding assessment, symptoms and judgment calls, emergency care or medical advice to Charge Nurse, triage nurses, POD nurses at clinical sites. Review request of pharmacy orders for medication and refills, per Call Center Policy #T-150. Monitor and respond to all incoming phone calls...
The Receptionist or Call Center Representative position is responsible for scheduling and interacting with patients via telephone, face to face, email, and performs a range of duties which includes gathering required information in preparation for the patient’s on-site appointment. After compl...
Resolves customer issues or co Customer Service, Customer Service Representative, Call Center, Representative, Retail, Staffing. Answers incoming customer service calls. ...
Candidates should be able to take feedback and Call Center, Representative, High School, Customer Service, Technology. ...
Main Job Tasks and Responsibilities - answer calls and respond to emails - schedule appointments - handle patient inquiries both telephonically and by email - research required information using available resources - manage and resolve patient complaints - provide patients with eye healthcare inform...
Place outbound calls to no-show patients for a new appointment. Resolve issues on eMessenger; failed call report. Screen all dental calls and transfer to the appropriate site. ...
Ability to work and grow in a fast-paced, high-volume call center environment. Customer Service Representative –. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. ...
Forward calls regarding assessment, symptoms and judgment calls, emergency care or medical advice to Charge Nurse, triage nurses, POD nurses at clinical sites. Review request of pharmacy orders for medication and refills, per Call Center Policy #T-150. Monitor and respond to all incoming phone calls...
Ability to work and grow in a fast-paced, high-volume call center environment. Customer Service Representative –. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. ...
Patient Call Center Representative. The Call Center supports all locations. Patient Call Center Job Description. Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. ...
CALL CENTER COLLECTIONS REPRESENTATIVE. Our Call Center Collections Representatives are responsible for the following tasks:. WHAT DOES A CONSUMER COLLECTIONS REPRESENTATIVE DO?. This position is responsible for reaching out to open accounts using the latest contact center technology and ethical rec...
To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. Educat...
The virtual call center representative manages large amounts of inbound calls through delivery of exceptional customer service and support. The Virtual Inbound Call Center Representative plays a crucial role as they are the liaison between our patients and medical practices within the Millennium Phy...
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team...
Demonstrate the ability to triage or escalate calls when first call resolution cannot be performed to the patient’s satisfaction. Patient Support Representatives. Why you should apply to be Patient Support Representative. Answer inbound phone calls in a prompt, courteous and professional mann...
As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. Investor Services Representati...
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
Demonstrate the ability to triage or escalate calls when first call resolution cannot be performed to the patient's satisfaction. Patient Support Representatives. Why you should apply to be Patient Support Representative. Answer inbound phone calls in a prompt, courteous and professional manner ensu...