As a Customer Success Manager for our Descartes MacroPoint product your primary focus will be establishing and maintaining product success for some of our largest customers. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and informa...
A company is looking for a Commercial Customer Success Manager. ...
Maintain a high level of engagement and satisfaction to successfully drive customer retention, net income attainment, and LTV. Apply a dedicated customer success process across the book of business. Use this to guide and coach customers to find optimal solutions for their business needs and identify...
Key Responsibilities:Create and maintain superior client experience, recommend product capabilities, and drive product adoptionOnboard new customers, identify opportunities for scalable programs, and collaborate cross-functionally for seamless customer experienceBuild deep product understanding, pro...
The Customer Success Manager is responsible for assuring customer engagement, development and retention by: establishing and maintaining long term relationships with representatives from assigned accounts, up selling software products and services, researching and resolving customer problems, recomm...
Key Responsibilities:Help scope, build, and execute processes to operate at scale with large usersManage overall account health of a book of customers via proactive outreachServe as a trusted payments and product advisor to managed customersRequired Qualifications:5+ years experience in a client-fac...
Lead a team of 6-8 Mid-Market CSMs in delivering exceptional customer value, focused primarily on creating successful customers. Your leadership will have a direct impact on driving customer growth, developing the team, and delivering on our core goal to retain and grow customers. This position repo...
As a member of the Account Management team, the Customer Success Manager (CSM) is responsible for owning the operational relationship with our energy management and sustainability focused customers, post-implementation, to translate their business, energy, and sustainability goals into data driven r...
As a Customer Success Manager for our Descartes MacroPoint product your primary focus will be establishing and maintaining product success for some of our largest customers. More than 22,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and informa...
As a Customer Success Manager (CSM), you will drive revenue growth and maximize customer lifetime value. Success Planning: Hold regular calls with customers to help them strategize best how to use the product(s) to achieve their goals, answer questions relating to the product and keep customers info...
The Customer Success Manager will be an individual contributor on named accounts. The ideal Customer Success Manager will possess both a long-term business /digital consulting background, enterprise knowledge and payment domain background that enables them to drive a. With our market-leading portfol...
Has strong customer facing skills including communication, running meetings, and organizing activities across functionsExperience includes 2-4 or more years in customer facing roles (Sales, Customer Success or Account Management)Proven ability to collaborate and build strong relationships from manag...
Our client, a startup cybersecurity firm focused on serving the real estate industry is looking for a passionate and driven Customer Success Manager (CSM) to join their growing team in Atlanta, GA. This is a direct hire opportunity, working a hybrid Manager, Customer Experience, Project Management, ...
However the role seeks to encourage long-term relationships with Enactor's customers and is responsible for the success of follow-on projects with customers and the overall success of our solutions inside a customer. Customer Success Manager (CSM). We want our Customer Success Manager to maintain lo...
In this role you will:**+ Be a key part of a critical team focused on optimization, customer satisfaction and retention+ Be a trusted partner for post-go live customers on process and product functionality+ Understand customer business drivers and critical use cases and be able to align them to prod...
As the Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic accoun...
Join the vibrant team at Systems and Software as our new Customer Success Manager, where innovation meets dedication! We're on the hunt for a dynamic, team-spirited individual who is not just committed to excellence in customer service but also possesses sharp analytical skills and a zest for thrivi...
Perform periodic customer success reviews to assess customer health, collect feedback, and share new and upcoming product features. Proven success of consistently hitting and exceeding KPI goals in a customer success team or similar role. You will be the primary contact for our dealers, distributors...
Our client, a startup cybersecurity firm focused on serving the real estate industry is looking for a passionate and driven Customer Success Manager (CSM) to join their growing team in Atlanta, GA. Passionate about customer success and building a successful business. As a CSM, you will play a critic...
As a member of the Account Management team, the Customer Success Manager (CSM) is responsible for owning the operational relationship with our energy management and sustainability focused customers, post-implementation, to translate their business, energy, and sustainability goals into data driven r...
The Customer Success Manager has primary responsibility for the overall success of the post-implementation support and service of customers in CSO. The Customer Success Manager role is based on the Support Program Manager Role with expanded areas of responsibility. The Customer Success manager must ...
Onboarding new customers to RCM which includes organizing all onboarding calls and focused calls with Operational teams and providing necessary Go Live details to the Analytics team for customer setup. Manages all email communication and Sales Force cases created by customer and RCM Operations teams...
The Customer Success Manager is responsible to work closely with our cloud customer base to ensure high customer satisfaction & enable product adoption, to both preserve customer’s reoccurring revenue, & create loyal promoters driving additional business. Serving as strong customer advocate, capturi...
Seeking motivated Passionate Individual WithCustomer Success ManagerExperience. Utilize a variety of marketingmethods to build a successful online presence and grow yourpersonal brand. ...
As a Customer Success Manager, you will be a trusted advisor for our strategic accounts and responsible for ensuring customers are successfully leveraging Secureworks’ software to achieve business value and a return from their investment with Secureworks. Develop an in-depth understanding of custome...