Monday-Friday vary from 6:30a to 5p (8hour shifts) .Hybrid ( remote but 1 day in office/week)....
Provide timely quality customer service for end user support issues reported via the helpdesk ticketing system. Document work via Help Desk ticketing system. Documentation to be added to helpdesk ticketing system’s knowledgebase and/or IT Library on agency intranet. Customer Focus – Demo...
Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, la...
Position OverviewThe Technical Support Technician (Tier I) position is assigned to a KU IT Technology Support Center (TSC) and is responsible for providing technical support to the users associated with that TSC while working under direct supervision, following standard procedures and documentation ...
The PC Refresh technician will provide delivery, installation, configuration, testing, and. ...
This position will report to the IT Director but will also work closely with Central IT teams and IT personnel within the college to streamline processes, implement new technologies, and maintain a robust IT infrastructure that supports both college and university's operational needs. This position ...
The individual is part of the desktop support team that builds relationships with more than 30 units and 2000+ workstations and is responsible for using the appropriate tools to communicate with customers. Performs a broad range of IT support services: PC and Mac, mobile device, software, and basic ...
The role of a Linux Desktop Support Engineer at Canonical. You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. Linux and Customer Success to build a career with Canonical and support the technical needs of cu...
Position Title: Help Desk Technician II. Join our team as a Help Desk Technician II, where you'll transform technology into seamless solutions for mission-critical systems that support agency operations. Minimum of 1 year in a related technical support or help desk role. Efficiently resolve help des...
Daily infrastructure and Software support for Tainan Compass sites around 300 users, ensure smooth running of IT systems and ensuring no impact plant operation due to IT issue. PC user support include HW and Software , make sure the PC client follow SBD PC and security policy. Has at least 2-year ex...
The PC Refresh technician will provide delivery, installation, configuration, testing, and production support of new endpoint devices to the customer’s user base in a predominantly Windows based environment. Technician will be centralized at customers main location and be required to travel as neede...
The Technical Support Associate provides first and second level IT support to over 300 user accounts across the employee community both in person and remotely. We are seeking a dedicated Technical Support professional to join our team on a full-time basis. This role will support the ticket queue in ...
IT Help Desk Technician in the Overland Park office. Document all help desk support incidents using ticketing system and prioritize tasks/support requests based on severity or impact to users. ...
IT support technicians assist with the operation/repair of computer systems and other technological equipment. IT technicians are the main point of contact for employees who are experiencing computer issues. IT technicians should have a broad understanding of hardware and software, operating systems...
Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports e...
This position will provide in-depth technical support on a wide range of technologies such as desktop computing and client applications,. Resolve assigned support call records within agreed upon service levels. Support Telephony hardware and software including PBX and dialer equipment, Inter-tel PBX...
The service desk analyst provides remote customer support via phone, email, and chat to end users within a call center environment. Engage other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility. Superior custome...
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Candidates must possess the ability to perform basic and moderately ...
Provide Tier 1 Service Desk support for problems and service requests related to hardware, software, network, and application support. Reporting to the Service Desk Manager, the. Facilitate closure to problem tickets/service requests while meeting or exceeding defined service level expectations. Win...
IT Service Desk Analyst - Petaling Jaya. Your responsibilities as IT Service Desk Analyst will include but not limited to:. At least 1 year(s) of working experience in a Windows support / helpdesk role. Experience with Windows desktop and server operating systems. ...
You'll b Support Technician, IT, Technician, Support, Technical, Operations, Technology. Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician IV, you will be using your skills and expertise to provide computer, hardware, and soft...
Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues. Description: Deskside Management, ...
Our great client in Leawood, KS has an immediate opening for a Technical Support Specialist. Full desktop support including; diagnosing desktop and support systems issues, reimaging computers, password assistance, screen shares, error codes, updates etc. Providing Level 1 and 2 support, as needed; L...
Support FSRs in analyzing site technical issues as part of the technical escalation process. However, support is not limited to only FSRs, but anywhere your technical aptitude can efficiently and effectively help resolve an inquiry. Other duties as assigned by the Technical Support Manager. Strong t...
WHAT DOES AN IT DESKTOP SUPPORT DO?. This position provides basic technical on-site and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department. On-site support - participate in end-user support and p...