Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development - Annu...
A company is looking for a Help Desk Analyst to provide technical support and customer service for a web-based software application. ...
Senior Help Desk Analyst / System Administrator. The eConsortium Group is seeking a highly skilled Senior Help Desk Analyst / System Administrator to join our dynamic IT team. The ideal candidate will have a strong background in desktop support, software applications, and Office 365 administration, ...
Willing to learn and help with gathering information and maintaining inventory of equipment, etc. Experience in acting as a spokesperson for the Service Desk. Knowledge of the principles of determining the source of the problem while on the phone with customers in regard to desktop, network systems,...
DOE Duration 3 months Description Chipton-Ross is seeking Help Desk Analyst for a contract opportunity in Grand Prairie, TX. ...
Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development – Annu...
SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute to our success. Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance contractual standards. Ability to troubleshoot hardware and software problems related t...
Job Title: Help Desk Analyst Location: Houston, TX Duration: 12 Month (Contract) Job Description: ESSENTIAL SKILLS REQUIRED: Acts as first line of communication and support for all software, hardware, and telephone related issues. Willing to learn and help with gatherin...
TechWerks is hiring onsite Tier I Application Support Analysts!. ...
Document and track the details of the issue, status and resolution, using the help desk tracking application. ...
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware; respond to queries either in-person or over the phone; write training manuals; train computer users; maintain daily performance of computer systems; respond to email messages...
Tier 2 support includes solving more advanced issues not requiring coding or engineering-level expertise, remote and on-site desktop support, and researching technical issues through healthcare partner help desks, vendor support, vendor websites, peer-to-peer interaction, and knowledge base searches...
Trigyn's direct government client in Arlington, VA has requirement for Help Desk Analyst - Tier 1 (Hybrid). The client is looking for a Help Desk Analyst to respond to phone, portal, email submitted Incident and Request tickets for its Technical Solutions Center (TSC). Capabilities must include wire...
EUC Support/Help Desk Analyst. This position requires help/service desk experience, with the ability to work periodic on-call shifts as necessary. We are searching for an End User Computing (EUC) Support Analyst with strong technical skills, good customer service skills and a desire to expand those ...
Participate in the daily activities of the Help Desk support group; Work on resolving assigned and escalated cases. ...
Ability to adjust hours when required to support help desk operations between the hours of 7:00 a. Experience extracting data using CISCO telephony tools, various help desk ticketing systems, such as ITSM (BMC Helix (formally Remedy OnDemand)), and other related reporting and analytic tools. Positio...
The Desktop Support Tier I Analyst is responsible for providing first-level Service Desk support services to all users of Military Health Systems (MHS) which requires familiarity with the supported applications and desktop support within the MHS environment and hardware and software technical expert...
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. Exp...
We are currently seeking a Field Tech/Desktop Support Technician - Onsite in Various Texas Locations to join our team. Field Tech/Desktop Support Technician - Multiple Texas Locations. The Desktop Support Technician willbe responsible for performing various managed client services for a strategic cu...
A company is looking for a Desktop Support professional to provide technical support and maintenance for end-user devices in a remote environment. ...
A company is looking for a Service Desk Analyst to serve as the first point of contact for IT-related requests. Key Responsibilities:Respond to tickets and phone calls, ensuring adherence to Service Level AgreementsDocument troubleshooting activities in a centralized ticketing systemProvide remote t...
A company is looking for a Technical Help Desk Specialist to handle customer escalations and resolve complex technical issues. ...
A company is looking for a Help Desk Specialist to support their Microsoft Azure-based development environment. ...
A company is looking for a Senior IT Application Support Specialist. ...