Help Desk Manager: salario promedio en Annapolis, MD in 2024

Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...

We are in search of a Help Desk Analyst to join our team in Annapolis, Maryland. As a Help Desk Analyst, you will be expected to provide comprehensive technical support, manage system configurations, and handle customer inquiries. ...

As an IT Field Support Specialist, you willprovide Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment. You will conduct site surveys, assess and document current site configuration and user requirements, analyze existing ...

Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. ...

Monitors the DoD Cyber Exchange (DCE) Help Desk (HD) email inbox during normal working hours. Must be familiar with help desk ticket applications. ...

In support of our customer, members of the team are responsible for providing full lifecycle support including analysis, design, development, integration, testing, procurement, deployment, security, training and sustainment for collection and antenna systems. Provide technical and engineering third ...

The helpdesk team manages tier 1 tickets to either resolution or escalation. Our Program is seeking innovative engineers to support a critical application centered in the Analytic mission as well as modernize the legacy system using a microservices-based architecture and cutting-edge technologies. ...

Must have flexible working hours to be available to support team when needed to include: occasional on call support (typically one week at a time every two months) or additional hours based on mission need. The Leidos DES (Defense Enclave Services) team is supporting an extensive digital modernizati...

IT support and security professionals are able to provide the necessary design,. Familiar with Active Directory security and policies. Outstanding communication skills to relate with team members and support workers. Intelligence Community clients. ...

Job Title: Desktop Support Technician. Provide hardware and software support for desktops and laptops. Ensure professionalism and support for executive-level (C-Level) clients. May assist with server or network support, though certification is not required. ...

Collaborate and share work with other Help Desk Support Is. Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow. Provides initial technical assistance to customers seeking help via phone or email. Guide customers through the problem-solving process and escalate unreso...

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The Help Desk Support III is responsible for serving as an advanced point of contact for customers seeking technical assistance, both over the phone and via email. The Help Desk Support III also assumes responsibility for accurately recording events and problem resolution in logs, updating customer ...

Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...

The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. IT support and security professionals are able to provide the necessary design,. Conducts sites surveys; assesses and documents current...

Help Desk Support SpecialistJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *. CACI is seeking a Help Desk Support Specialist to provide technical ...

Help Desk Support, Information Technology (IT) Systems, Troubleshooting. Help Desk Support Service Specialist - Senior - TS/SCI required. Help Desk Support Service Specialist - Senior. Help Desk Support Service Specialist - Intermediate,. ...

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Desktop Computers, Help Desk Support, Troubleshooting. Help Desk Support Service Specialist - Intermediate - TS/SCI required. Help Desk Support Service Specialist - Intermediate. Help Desk Support Service Specialist - Intermediate,. ...

HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT. Supervises operation of help desk and serves as focal point for customer concerns. Our services include program management, enterprise performance management, enterprise architecture, implementation of emerging capabilities and requirements, life cyc...

IT support and security professionals are able to provide the necessary design,. The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current...

Help Desk Support Service Specialist - Senior – TS/SCI required. Help Desk Support Service Specialist - Senior. Help Desk Support Service Specialist - Senior,. Help Desk Support Service Specialist - Senior. ...

Tier 1 Help Desk Support Services Specialist. May provide training and guidance to more junior help desk personnel. At ManTech International, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Providing phone, email, chat, and Ser...

Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. One of following security certifications (active status): A+ CE, CCNA-Security, Network+ CE, SSCP, Security+ CE, or higher (minimum DOD 8140/DOD 8570 IAT Level I Certification). Do...

Tier 1 Help Desk Support Services Specialist. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. At ManTech International, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Providi...