Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...
Expert knowledge of desktop and server operating systems and applications. ...
Help Desk Manager to lead and oversee a help desk team with a focus on service continuity, stakeholder engagement, and process improvement. This role is critical in ensuring our help desk team provides exceptional support to both administrative staff and scientific researchers with diverse operation...
Help Desk Manager - Washington, D. We are currently seeking a Help Desk Manager to work at our contractor site in the Washington, D. Operate an analytic and technical Help Desk to support users with research analysis as well as answers to technical questions. Manage the Help Desk team and evaluate p...
We are seeking a Help Desk Technician to join our team of passionate individuals on our Prime Information Assurance (IA) contract. Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. ...
This position may be eligible for a $25K sign on bonus for external hires!.Lockheed Martin, Cyber & Intelligence invites you to step up to one of today’s most daunting challenges: the use of advanced electronics to undermine our way of life.As a cyber security professional at Lockheed Martin, you’ll...
Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...
Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...
Lockheed Martin, Rotary Mission Systems Cyber & Intelligence invites you to step up to one of today’s most daunting challenges: the use of advanced electronics to undermine our way of life.As a cyber security professional at Lockheed Martin, you’ll protect the networks that our citizens and the worl...
The Onsite technician responsibilities include:⪠Acts as a first point of contact for end users seeking technical assistance with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues wit. Deskside Support Services JD :. ...
In support of our customer, members of the team are responsible for providing full lifecycle support including analysis, design, development, integration, testing, procurement, deployment, security, training and sustainment for collection and antenna systems. Provide technical and engineering third ...
Provide support for problem resolution, support consultation, administration and training for technical matters relating to the full complement of systems, hardware and software operating. TAYS is seeking an IT Support Specialist to join our high-performing tech team in Baltimore, MD. Provide techni...
Service Desk/Help Desk support experience. This Desktop Support Specialist will handle level 1 & 2 tickets. Hardware support (desktop and laptops; printers; scanners). Ability to build or install new workstations (desktops and laptops), especially by applying a standard image. ...
Currently, ManTech is seeking a motivated, career and customer-oriented Help Desk Support to join our team in the DMV area. The Help Desk Support is responsible for serving as an advanced point of contact for customers seeking technical assistance, both over the phone and via email. The Help Desk Su...
Responsibilities include: Design, maintain and document IT infrastructure Administer local and wide area networks Manipulate or program software to meet the needs of users Support computer systems and assist users Maintain IT security Communicate effectively with others Quickly, accurately an...
Monitors the DoD Cyber Exchange (DCE) Help Desk (HD) email inbox during normal working hours. Must be familiar with help desk ticket applications. ...
We provide executive-level, white-glove support. Solvere One is seeking highly-qualified candidates to perform Help Desk Technician support for our clients. Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals. Performs minor desktop hardware rep...
Abacus Technology is seeking a Help Desk Specialist to provide phone and in-person technical support for end users in an enterprise level environment. Able to troubleshoot and repair desktops and laptops. ...
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Maintain network security and monitor system performance and activities.Train new users and set up accounts.Maintain domain web pages and intranet pages.Identify, research, and resolve...
My client is seeking someone to serve in the capacity of Help Desk Support Analyst. Technical support of Network, Desktop and Applications. ...
As a member of the Enterprise Desktop team, the Lead IT Desktop System Analyst is part of a team that continues the evolution of the workstation computing environment. The University of Maryland Division of Information Technology (DIT) is seeking a Lead IT Desktop System Analyst to join our Platform...
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, mari...
Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite in Baltimore, MD. ...
As a Technical Support Specialist with InVita, you will primarily be responsible for assisting and working directly with our employees and clients by solving their technical questions and developing a working knowledge of all of our in-house systems. Desired candidates are experienced and customer-f...
Associate’s Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification req...