Help Desk Manager: salario promedio en Harrisburg, PA in 2024

Reference #: 4529912 THE POSITION Do you want to help Commonwealth information technology (IT) professionals center operations and streamline the way our government utilizes technology to communicate online? Join the Commonwealth Office of Digital Experience (CODE PA) as a project manager to assist ...

The Manager, Solution Center is a people-manager and is customer-facing. He/She is responsible for the heading up the leadership of Tier 1 and Tier 2 Help Desk teams handling and overseeing the most critical, escalated issues. Help Desk software technology a plus . Strong background in IT operationa...

Our government client is seeking a Tier 1 Help Desk Analyst to join their team on a long-term contract with 4 days onsite and 1 day ;. ...

Understanding of when to address issues and when to hand support off to next level for resolution. ...

Same type of position providing hands on desktop support for users both in a production envrionment as well as office environment. TEKsystems has 2 openings for Desktop Support technicians working within a production based environment. B) The 2nd role requires less overall stand alone experience and...

The Help Desk Analyst is doing call center work. They are taking calls and helping people on the computer with logins, resets and assistance getting through applications and escalating tickets to tier two when necessary. ...

As a Support Specialist, you are responsible for responding to and resolving customer support cases. In Technical Support, our vision is to delight customers with speedy responses using a high level of knowledge and a personalized experience. In Technical Support, we have a pre-defined career track ...

As a Technical Support Specialist, you are the face of our organization. You will provide technical and process support to a wide variety of individual customers, Sterling clients, and technical partners. Two to five years customer service or technical support experience. Sterling Identity Tech Supp...

Work closely with support teams, technical specialists, and other departments to facilitate efficient case resolution. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. Familiar with end-to-end Custo...

Not always a favorite, but it comes with the territory, and our number one priority is taking care of our clients. Our company helps our clients with IT so they can focus on running their business, law firm, school, or medical practice. Pick up the ball and run with it. We are looking for great peop...

The Help Desk Analyst performs the skills listed below- • Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. Do not resubmit candidates from previously released Help Desk req #s: 683461 & 688805. Create and escalate Remedy trouble tickets t...

The Technical Support Audiologist will be primarily responsible for effectively responding to all customer inquiries, concerns, and needs in a timely, friendly, supportive, accurate, and professional manner to increase customer commitment to fitting supported products. Audiology Technical Support Sp...

We are an equal opportunity employer and operate under the principle that everyone can have equal access to employment opportunities based on merit, without fear of discrimination or harassment. IT Senior Service Desk Technician. IT Senior Service Desk Technician. Escalate incidents with accurate do...

Position: Tier 1 Help Desk Specialist. Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution. IT Service Desk and/or Call Center experience required. IT Service Desk and/or Call Center experience required Required 1 ...

Proven experience in a technical support or customer support role, preferably in a B2B SaaS environment working with a technical product. Provide exceptional technical support to our B2B clients via various channels, including email, phone, chat, and remote desktop assistance. Stay up-to-date with p...

The Help Desk Specialist will be part of a team that is able to deal with End Users who have little experience navigating websites and placing orders. Previous help desk/customer service experience. Prolonged periods sitting at a desk and working on a computer. ...

Summary: The Help Desk Analyst analyzes and troubleshoots computer support problems and applies an understanding of computer software and hardware products and services to resolve user problems. The Help Desk Analyst is knowledgeable on the usage and support of the products that run on the Windows o...

You're the right candidate for the Technical Support Specialist role if you are:. Are you passionate about facilitating positive user experiences? Do you love enabling and empowering others? Do you get excited about diving deeply into technical issues and solving for solutions?. Troubleshoot technic...

PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) (743067). Help Desk Analyst - 1+ year of field experience. Do not resubmit candidates from previously released Help Desk req # 729126. The Help Desk Analyst performs the skills listed below-. ...

Track all IT incidents and requests within the IT Service Management Platform. Meet or exceed established IT Support SLAs and KPIs on IT incidents and requests. Assist with new hire onboarding and training as it relates to user IT hardware and software. Ability to work with limited supervision beyon...

Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...

H2 Performance Consulting (H2) is seeking a Mid-Level Help Desk Support Specialist to support the Naval Sea Logistics Center (NAVSEALOGCEN). The Mid-level Help Desk Support Specialist responsibilities will include providing:. The Mid-Level Help Desk Support will support all aspects of customer suppo...

Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...

Minimum 4 years of experience in a desktop and end user support. Experience providing support to assistive technology software and hardware. Assist remote IT support teams. Change oriented – actively generates process improvements; supports and drives change, and confronts difficult circumstances in...

Job Title: Desktop/ Asset ManagementSupport. Familiar VMware VirtualDesktop Infrastructure. Utilizes Microsoft SystemsCenter Configuration Manager to image laptop and desktophardware. Familiar VMware Virtual Desktop Infrastructure. ...