IT Helpdesk Manager position is an essential employee post requiring a hands-on technical leader to assist the Director in optimizing the day-to-day operations of the IT helpdesk while overseeing and managing staff performance. Overseeing Helpdesk solution Zendesk implementation, training, and usage...
Managing the day-to-day administration of the Help Desk including the management of Help Desk staff (internal and outsourced). The ideal candidate will have experience managing the functions of the Helpdesk, overseeing end-user devices and being the single point of contact for all customer issues. M...
A company is looking for a Technical Support Specialist to provide support on travel applications. ...
A company is looking for a Software Web Developer Help Desk Support. ...
A company is looking for a Tier 2 Help Desk Technician to support a Federal client. ...
A company is looking for a Help Desk Technician to support Unison PRISM users in a remote capacity. ...
A company is looking for a Desktop Support professional to provide technical support and maintenance for end-user devices in a remote environment. ...
Zendesk, Jira)Experience in an IT support role and working remotelyBasic knowledge of fundamental IT concepts (Networking, Hardware, SaaS)Familiarity with IT enterprise toolsets (e. A company is looking for an IT Support Specialist for remote work on the US West Coast. ...
Help Desk Technician/Auditor & Documentation. ...
A company is looking for a Help Desk Specialist to support their Microsoft Azure-based development environment. ...
A company is looking for a Help Desk Analyst to provide technical support and customer service for a web-based software application. ...
KITH is looking for a full-time, experienced IT Helpdesk Specialist to provide support to our NY offices, stores, and warehouse. Communicate with vendors and their help desks as needed. Serving as the first point of contact for employees seeking technical assistance over the phone or email, providin...
Job Category****:** IT **Requisition Number****:** ITSUP003330 Showing 1 location **Job Details**. Effectively manage end-user support queues within IT service management tools. Educates employees on IT services and processes, including appropriate paths to engage IT for support. Equal Opportunity E...
The IT Support Specialist will report to the Chief Information Officer (CIO) and provide basic system administration and end-user helpdesk support across multiple offices. We are looking for a confident and skilled professional with excellent communication skills, a roll up the sleeves and get the j...
Requirement:** We are looking for a team player with a positive attitude and the willingness to train on skill sets they have little to no experience with. Job Category****:** IT Support **Requisition Number****:** PMCIT005470 Showing 1 location **Job Details**. At **PMC**, an **IT Support Specialis...
The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project, and perform the following duties:. Minimum 2 Years of experience working in an IT desktop support team-based collaborative environment. Assist with IT technical support duties. Diagnose, maintain, and s...
We are seeking a part-time Technical Support Specialist. As a Technical Support Specialist you'll gain hands-on experience in a quickly-expanding small company environment. You will provide technical support to company customers. Two shifts are available: one for weekday support and one for evening/...
The primary responsibility of this position is the supervision of either Ryan or Arrigoni Library including the Technology Help Desk during the weekend and/or evening. Generate activity tickets using the Help Desk software system and manage library transactions using OCLC WMS Library system. ...
CUNY SPS seeks a full-time Technical Support Specialist to join our Training Technology and Evaluation Team, which is located on-site at the New York State Office of Children and Family Services Bureau of Training and Development (OCFS BTD) in Albany-Rensselaer, New York. Reporting to the Network Ad...
IT SUPPORT TECHNICIAN DUTIES & RESPONSIBILITIES Responsibilities for IT Support Technician It is the responsibility of qualified service technicians to maintain good working order and diagnose any problems with the hardware they're responsible for servicing or repairing. Qualifications for...
The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. Provide Helpdesk/desktop support for hardware and so...
Connection has a fantastic opportunity through our Technical Staffing division for an IT Support Technician in New York, NY. This is a contract-to-hire opportunity and offers outstanding benefits. Must be able to document problem resolutions within trouble tickets and maintain written documentation....
Respond to Help Desk phone/tickets from problem-diagnosis through resolution and customer follow-up. Keen attention to detail with the ability to identify issues and inconsistencies across tasks and assignments. Strong problem-solving skills with the ability to perform independently. Excellent inter...
Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop ...
Act as the technical support expert for our digital publisher partners that have questions or technical issues with OpenWebs products and provide solutions and support via email, chat, and video sessions. New York** **Technical Support Specialist**. Partner leaders of our commercial to build out pro...