Credence is building a team for upcoming work to support our federal client's long standing program and seeking Help desk Manager who will be responsible for providing supervision and direction to staff who are responsible supporting the user community with e-mail, directories, computer operating sy...
IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, applications, networks and telecommunications. HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc. Supervises and coordinates activities of IT Service Desk Specialists, Coordin...
We are seeking a highly skilled Help Desk Service Delivery Manager to oversee and manage our Tier 1 and Tier 2 help desk operations in support of USAF Air Combat Command. As a Help Desk Service Delivery Manager, you will be responsible for ensuring the smooth operation of our help desk, providing ef...
The combination of technical acumen with a relentless customer focus, communication skills, and a desire to help prevent / resolve issues enables the IT Help Desk Manager to promote a reliable and effective technology experience. The IT Help Desk Manager is responsible for leading the Firm’s technic...
Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...
Lab Manager I - Technical Engagement Network (TEN) Help Desk Technician. Argo Cyber Systems is seeking a Technical Engagement Network (TEN) Help Desk Technician to support this critical customer mission. Serve as the first level Help Desk for the TEN Lab's systems and accounts. Create and maintain a...
IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, applications, networks and telecommunications. HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc. Supervises and coordinates activities of IT Service Desk Specialists, Coordin...
Keywords: Lab Manager, Arlington VA, DoD Secret Clearance, DHS Suitability, Incident Response, Cyber Attacks, Investigation, Resolution, Breach Severity, Mitigation Plans, Service Restoration, Help Desk, User Setup, Equipment Accounts, Tools, User Requests, Email, Walk-ins, Phone Calls, Ticket Creat...
We are seeking a highly skilled and experienced Manager to lead our team in providing end-user support services, IT Service Management (ITSM) support, help desk, and User Access Management (UAM) support for a U. Experience: Minimum of 5 years of experience in IT service management, end-user support,...
IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, applications, networks and telecommunications. HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc. Supervises and coordinates activities of IT Service Desk Specialists, Coordin...
The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. Escalate incidents to advanced help desk (e. Improve current service desk processes and procedures and champion continuous service improvement initiatives to meet or exceed customer-defined Acceptable ...
Keywords: desk top, desktop, desktops, support, service, service desk, service-desk, field service, help desk, helpdesk, help-desk, it, information technology, it specialist, technology specialist, technical specialist, it support, technology support, computer system, computer systems, system analys...
Keywords: desktop, desktops, it support, desktop support, help desk, helpdesk, help-desk, it, information technology, it specialist, technical, technology, tier 1, tier 2, tier 1-2, ticket, tickets, ticketing, active directory, ad, password reset, password resets, service desk, service desk speciali...
KEYWORDS: security plus, security+, security +, help desk, sec+, service desk, it support, windows, mac, iphone, apple, federal program, washington dc, government, military, cleared, clearance, secret, top secret, onsite, benefits, medical, dental, vision, 401K, pto, paid holidays, it support, geek ...
KEYWORDS: security plus, security+, security +, help desk, sec+, service desk, it support, windows, mac, iphone, apple, federal program, washington dc, government, military, cleared, clearance, secret, top secret, onsite, benefits, medical, dental, vision, 401K, pto, paid holidays, it support, geek ...
Keywords: Security+, Help Desk, Desktop support, Analyst, VPN, Citrix, VMware, virtual desktops, virtual private networks, Linux, TS/SCi, secret, top secret, DHS Suitability, Windows, Unix, MacOS, Tickets, ticketing, remedy, ServiceNow, er requests via email, walk-ins, phone calls, or other communic...
Assist with teleconference technical support, to include hardware, software, and cloud applications ISO critical meetings. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. We o...
The IT Support Training Specialist must exhibit good judgment in interfacing with all government and contract personnel, providing proper examples of work performance, and adherence to professional standards and operational and security guidelines as defined by the Government and ManTech Internation...
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:. Provide customer facing end-user support that inclu. ...
Four (4) years of directly related experience supporting help desk Tier 2 (Desk Side support) operations, preferably supporting a large-scale government customer. We are currently interviewing for a Helpdesk Specialist / Desk side support to support this initiative in an enterprise-level work enviro...
Experience with desktop imaging technologies (MDT, LTI, ZTI). Client, Canon, and Toshiba printer support. ...
Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments. Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems. Provides support fo...
The TPVS program has an opening for a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. End User Support operations (Helpdesk, Service Desk, End User Support). Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. This is an exciting opp...
The engineering and technical support specialist will propose solutions for programmatic factors, operational risk, and resource allocation. Support the standup of a cross-stakeholder working groups and support contractors technical and engineering studies and related actions. Support review of tech...
Technical Support Specialist, Senior (Logistics/Asset Management). Logistics/Asset Management Specialist. This is a hybrid position, supporting the US government. This is a fast-paced work environment that offers the opportunity to utilize hands-on experience with a variety of IT solutions to solve ...