IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, applications, networks and telecommunications. HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc. Supervises and coordinates activities of IT Service Desk Specialists, Coordin...
We are seeking a highly skilled Help Desk Service Delivery Manager to oversee and manage our Tier 1 and Tier 2 help desk operations in support of USAF Air Combat Command. As a Help Desk Service Delivery Manager, you will be responsible for ensuring the smooth operation of our help desk, providing ef...
Credence is building a team for upcoming work to support our federal client's long standing program and seeking Help desk Manager who will be responsible for providing supervision and direction to staff who are responsible supporting the user community with e-mail, directories, computer operating sy...
Keywords: Lab Manager, Arlington VA, DoD Secret Clearance, DHS Suitability, Incident Response, Cyber Attacks, Investigation, Resolution, Breach Severity, Mitigation Plans, Service Restoration, Help Desk, User Setup, Equipment Accounts, Tools, User Requests, Email, Walk-ins, Phone Calls, Ticket Creat...
IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, applications, networks and telecommunications. HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc. Supervises and coordinates activities of IT Service Desk Specialists, Coordin...
Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...
Lab Manager I - Technical Engagement Network (TEN) Help Desk Technician. Argo Cyber Systems is seeking a Technical Engagement Network (TEN) Help Desk Technician to support this critical customer mission. Serve as the first level Help Desk for the TEN Lab's systems and accounts. Create and maintain a...
IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, applications, networks and telecommunications. HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc. Supervises and coordinates activities of IT Service Desk Specialists, Coordin...
We are seeking a highly skilled and experienced Manager to lead our team in providing end-user support services, IT Service Management (ITSM) support, help desk, and User Access Management (UAM) support for a U. Experience: Minimum of 5 years of experience in IT service management, end-user support,...
The combination of technical acumen with a relentless customer focus, communication skills, and a desire to help prevent / resolve issues enables the IT Help Desk Manager to promote a reliable and effective technology experience. The IT Help Desk Manager is responsible for leading the Firm’s technic...
The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. Escalate incidents to advanced help desk (e. Improve current service desk processes and procedures and champion continuous service improvement initiatives to meet or exceed customer-defined Acceptable ...
The ideal candidate will have a strong technical background with expertise in cloud computing and help desk operations. Ensure that all help desk requests are addressed promptly, accurately, and professionally. We are always seeking top-talent to join our team in helping to address the most critical...
Keywords: Security+, Help Desk, Desktop support, Analyst, VPN, Citrix, VMware, virtual desktops, virtual private networks, Linux, TS/SCi, secret, top secret, DHS Suitability, Windows, Unix, MacOS, Tickets, ticketing, remedy, ServiceNow, er requests via email, walk-ins, phone calls, or other communic...
Responsibilities of the Help Desk Technician:. Qualifications of the Help Desk Technician:. Compensation for the Help Desk Technician:. KEYWORDS: security plus, security+, security +, help desk, sec+, service desk, it support, windows, mac, iphone, apple, federal program, washington dc, government, ...
Keywords: desktop, desktops, it support, desktop support, help desk, helpdesk, help-desk, it, information technology, it specialist, technical, technology, tier 1, tier 2, tier 1-2, ticket, tickets, ticketing, active directory, ad, password reset, password resets, service desk, service desk speciali...
Assist with teleconference technical support, to include hardware, software, and cloud applications ISO critical meetings. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. We o...
The IT Support Training Specialist must exhibit good judgment in interfacing with all government and contract personnel, providing proper examples of work performance, and adherence to professional standards and operational and security guidelines as defined by the Government and ManTech Internation...
Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...
As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:. Provide customer facing end-user support that inclu. ...
Job Title: Onsite Desktop Support. Strong knowledge of desktop/laptop hardware. Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc. Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc. ...
Provide technical support for 350+ Video Assisted Meetings (VAM) a year via the Zoom PlatformProvide Tier 2 incident and problem management expertise for the 4000+ remote participants. Possess knowledge and practical experience interpreting technical specifications and drawingsAbility to troubleshoo...
Computer Support, Help Desk Support, Remedy Help DeskCertifications:. As a Help Desk Specialist, you will help ensure today is safe and tomorrow is smarter. Transform technology into opportunity as a Help Desk Specialist with GDIT. Our work depends on Help Desk Specialist joining our Joint Strike Fi...
ITCON Services is seeking to hire a skilled and customer-oriented technical support specialist for the position of Technical Helpdesk and Customer Support. ...
Provides technical telephone and email support for internal end-users on a variety of hardware and software problems including operating system support, application support, and system access problems. Primary contact for all incoming calls and email requests for technical support. Provides computer...
The engineering and technical support specialist will propose solutions for programmatic factors, operational risk, and resource allocation. Support the standup of a cross-stakeholder working groups and support contractors technical and engineering studies and related actions. Support review of tech...