Help Desk Manager: salario promedio en Rockville, MD in 2024

Supervises and coordinates activities of IT Service Desk Specialists, Coordinators, or Technicians. ...

Supervises and coordinates activities of IT Service Desk Specialists, Coordinators, or Technicians. ...

Business Technology Integrators (BTI) in Upper Marlboro MD, is seeking a Help Desk Manager for a position in Bethesda Maryland Duties: Provide daily supervision and direction to Help Desk staff who are responsible for providing support to customers via phone, in person, and through remote support ch...

Eight (8)years of progressive experience demonstrating the required.Identifies troubleshoots or resolves informationsystems problems to.Assist computer users withhardware and software.This position alsofields telephone calls email messages and other contacts fromcustomers seeking guidance on technic...

Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists,. ...

Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists,. ...

IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team. In this role, you'll report directly to the Head of IT and play a pivotal role in ensuring the seamless operation of our IT helpdesk. Key Responsibilit...

Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...

Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists,. ...

Expert knowledge of desktop and server operating systems and applications. ...

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g...

Seeking a professional and highly motivated IT Help desk Support Specialist to join our team and support federal, state, and local healthcare and human services projects. The IT Help desk Support Specialist will work as a liaison between customers and technical staff to elicit, analyze, communicate,...

ManTech is seeking a Technical Support/Help Desk Specialist to support an Intelligence Community customer at the Intelligence Community Campus-Bethesda, MD (4600 Sangamore Road). Two (2) years of Tier 1 technical support experience and an Bachelor's degree, or 6 years of Tier 1 technical support exp...

Desktop Support, Hardware Support, Break FIX, MAC Support, Software Installation, Imaging, SCCM, MAC Ios. Provides support to customers including installation, and servicing and repairing complex systems and equipment. Two or more years of field support experience. Experience working with customer t...

Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users). Experience supporting technology and users of technology in a customer support f...

LCG is seeking an IT Desktop Support Specialist (Tier 1) to be a member of our team supporting 2500 users at an HHS agency. The support may be provided in a walk-in support area, by telephone, or by a desk-side visit. Provide end-user troubleshooting and support for client staff to include desktop, ...

Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...

We are seeking a Help Desk Technician to join our growing team here at Connsci. Organize, prioritize, and assist with daily technical support in organizations with different support requirements. Assist with managing the help desk ticket queue on a daily basis; creating, routing, and remedying ticke...

Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...

IT Specialist (Help Desk) ROLE We need an experienced IT Specialist (Help Desk) at the Marine Corps Public Health Center (NMCPHC) and the Naval Dosimetry Center (NDC). Apply today! RESPONSIBILITIES Assist in collecting new requirements for development to meet customer’s needs Assist in resolvi...

Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...

Help Desk Analysts research questions using available information resources, including an IT Help Desk knowledge base. Help Desk Analysts work 40 hour a week shifts, according to a schedule established by the IT Help Desk Manager and Supervisors. Help Desk analysts work on site and may be eligible f...

Help Desk and providing training. Ability to develop, lead and manage an end user facing help desk team. Cohere is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps,...

Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. Walk customers through the problem-solving pr...

You will need to be available to take calls M-F between the hours of 9:00am - 6:00pm** Benefits : $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer se...