Supervises and coordinates activities of IT Service Desk Specialists, Coordinators, or Technicians. ...
Supervises and coordinates activities of IT Service Desk Specialists, Coordinators, or Technicians. ...
Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...
Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists,. ...
Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists,. ...
Business Technology Integrators (BTI) in Upper Marlboro MD, is seeking a Help Desk Manager for a position in Bethesda Maryland Duties: Provide daily supervision and direction to Help Desk staff who are responsible for providing support to customers via phone, in person, and through remote support ch...
Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists,. ...
IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team. In this role, you'll report directly to the Head of IT and play a pivotal role in ensuring the seamless operation of our IT helpdesk. Key Responsibilit...
Expert knowledge of desktop and server operating systems and applications. ...
Eight (8)years of progressive experience demonstrating the required.Identifies troubleshoots or resolves informationsystems problems to.Assist computer users withhardware and software.This position alsofields telephone calls email messages and other contacts fromcustomers seeking guidance on technic...
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital ...
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital ...
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g...
Ensure that it properly accounts for GFE that transitions within the IT support areas of operation. The IT Asset Support Technician assist the ANGRC Base Custodian in organizing and properly maintaining the ANGRC wide inventory to include warehouse IT equipment. Ability to use a computer and other o...
AT&T has an opening for IT Field Support Specialists - to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Lets start with the big one: Your work gets rewarded with competit...
Seeking a professional and highly motivated IT Help desk Support Specialist to join our team and support federal, state, and local healthcare and human services projects. The IT Help desk Support Specialist will work as a liaison between customers and technical staff to elicit, analyze, communicate,...
AT&T has an opening for IT Field Support Specialists to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Lets start with the big one: Your work gets rewarded with competitiv...
AT&T has an opening for an IT Field Support Specialistto support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Ready to join our team? Apply Today 'Joining our team comes with it...
ManTech is seeking a Technical Support/Help Desk Specialist to support an Intelligence Community customer at the Intelligence Community Campus-Bethesda, MD (4600 Sangamore Road). Two (2) years of Tier 1 technical support experience and an Bachelor's degree, or 6 years of Tier 1 technical support exp...
We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. AT&T has an op...
Desktop Support, Hardware Support, Break FIX, MAC Support, Software Installation, Imaging, SCCM, MAC Ios. Provides support to customers including installation, and servicing and repairing complex systems and equipment. Two or more years of field support experience. Experience working with customer t...
As an IT Help Desk , desktop, laptop, mobile devices, applications, and network connectivity problems remotely in a call center or walkup desk;-You will create, maintain, and modify user accounts for network and business applications;-You will research, analyze, and diagnose problems with client sys...
Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. One of following security certifications (active status): A+ CE, CCNA-Security, Network+ CE, SSCP, Security+ CE, or higher (minimum DOD 8140/DOD 8570 IAT Level I Certification). Do...
Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. Walk customers through the problem-solving pr...
Apply today! RESPONSIBILITIES Assist in collecting new requirements for development to meet customer’s needs Assist in resolving complex IT program and implementation issues, especially with cross-platform data and IT systems that require coordination and compatibility Maintain a good working ...