We are seeking a talented Senior Partner Success Manager (PSM) to support our strategic partners in North America, focusing on maximizing the value of these partnerships through revenue growth and data-driven strategies. Strategic Account Planning: Organize and implement strategic account planning p...
In this Customer Success Manager role, you will engage in deepening relationships with key figures across our customer organizations, from business units and security/IT departments to C-level executives, ensuring our offerings are in perfect harmony with their strategic goals and day-to-day needs. ...
Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate. This position will develop and execute strategic account plans, deliver business reviews, and ...
The Customer Success Onboarding Manager is a fundamental member of the SAP LeanIX team. Manage customer expectations, scope, and resources needed to successfully deliver to customers' needs. They will also oversee the planning, organizing, management, and execution of onboarding tasks and ensure our...
Senior Customer Relationship Manager**. Based in Boston, this role owns our existing customer vision, spanning our customer retention, loyalty programs, customer promotions, and other key targeted initiatives. Drive all existing customer communication and development of campaigns to engage and impro...
Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. ...
The Customer Success Manager will work closely with Account Executives to establish and build long-term business relationships within designated accounts and execute on-account plans jointly made. The Customer Success Manager is a high-impact and very visible role responsible for ensuring the pervas...
Customer On boarding Lead the on boarding process for new customers, ensuring they are set up for success and understand how to leverage our solutions. Customer Advocacy: Foster customer advocacy by ensuring customers derive maximum value from our products, leading to case studies, testimonials, and...
In this role, you will project manage successful onboardings, advise customers on best practices to ensure long-term project success and help customers establish Centres of Excellence. Be an active project manager for customers' projects at each stage in their journey with us - from onboarding to pr...
The Senior Manager, Digital Mobile Experience and Customer Engagement will play a critical role in developing the strategy and roadmap to drive Adoption & Engagement of our consumer experiences with the new Super App. CVS Health has a bold digital agenda to transform health care and empower millions...
Customer Success Manager, Professional and Financial Services. You will work to ensure successful implementation, launch, and continuous use of Attensi's solutions with your customers and will develop strong operational relationships with key stakeholders to ensure they experience value from the par...
In this role, the Senior Customer Success Associate will take charge of driving renewals and expansions across our existing customer base, overseeing critical aspects of onboarding and ensuring successful adoption. We are seeking a dynamic and results-driven Senior Customer Success Associate to play...
Product Data Scientist (Senior Customer Success Lead). Lead, Customer Success) role is the client facing lead who owns the end-to-end delivery on aligned objectives with clients, builds required storyboards with insights / impact summary, accountable for delivering client impact, translating client ...
We are looking for an Enterprise Customer Success Manager to work with our customers who have adopted Proton’s AI-powered CRM. You will be an important member of Proton's Customer Success team, helping us shape the strategy of how we engage with and provide value to our customers. Help our customers...
Sales and Customer Success Manager. Sales and Customer Success Manager. You will develop, implement, execute, track, and optimize all sales efforts, while also managing customer relationships, upselling, and ensuring long-term retention and success. We are a dynamic and international team, spread ac...
As a Client Operations Manager, your mission is to make our customers successful by offering functional and product expertise and delivering exceptional service. A strong understanding of software-related competencies such as product, customer success, and professional services. Familiarity with CRM...
The PMO is a highly diverse group of technical and non-technical program managers with expertise in leading complex and impactful initiatives internally within the support space and externally for GRD customers. We are a smart team of doers that work passionately to apply cutting edge advances in ro...
Our company is seeking a highly motivated and experienced Senior Manager to oversee our UpMarket Customer Onboarding and Strategic Delivery team. The Manager will be responsible for the oversight of 4 team leads/ managers with individual contributors, ensuring that new customers have a positive and ...
As a Senior Product Manager for Epsilon Customer, our Customer Data Platform (CDP), you will support the product operational processes, product strategy development, customer requirements gathering, competitive intelligence, go-to-market activities, and sales enablement for our solution that enables...
Circle is looking for a Senior Manager, Know Your Customer (KYC) to join its Compliance Operations team and oversee the day-to-day management and operation of Circle’s KYC team. Overseeing customer KYC, onboarding and periodic review processes for corporate customers, including the documentation of ...
We are looking for an Enterprise Customer Success Manager to work with our customers who have adopted Proton’s AI-powered CRM. You will be an important member of Proton's Customer Success team, helping us shape the strategy of how we engage with and provide value to our customers. Develop and implem...
The Senior Manager of Global Customer Training will lead our efforts in revamping our training strategy with a focus on ease of consumption, innovation, geographical adaptations, while improving profitability. Understanding of the “Customer Journey” throughout the lifecycle of a customer’s interacti...
Experience managing customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery. Partner with customers, account teams, and executives to drive success and meet business objectives. For a complete understanding ...
As a member of Forrester’s customer success organization, the Customer Success Manager delivers engagement value to Forrester’s clients by orchestrating the customer journey through proactive engagement strategies and guiding said clients to their desired outcomes while driving great value in their ...
Within the Customer Success department, the Customer Success Manager will report directly to the Director, Customer Success. Black Kite is seeking a dynamic Customer Success professional responsible for managing accounts by allocating appropriate time to high-priority goals, requirements, and expans...