Bachelors Degree and 5+ years of experience in product management, customer success, and/or account management OR 9+ years of experience in product management, customer success, and/or account management. Work with targeted Customers to develop a proactive individual Customer Success Plan including ...
We are seeking a senior leader to join our Account Success team focused on our Pinnacle portfolio of our largest Technology Media and Telecommunications customers. Monitor key performance indicators, including Customer Health using Customer Success Score and Salesforce Loyalty. For our customers who...
For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creati...
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Succes...
NexGen Solutions is looking for a Customer Success Manager who will be integral in retaining and supporting the existing and future customer base. NexGen Solutions is looking for a Customer Success Manager who will be integral in retaining and supporting the existing and future customer base. NexGen...
The CSM works closely with our customers alongside sales, engineering, and our finance teams to manage projects and ensure our design and installation services have met or exceeded our customers' expectations. What differentiates UTG from the others is our obsession with matching our customers’ sens...
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. Drives Customer Success Score metrics for customers; handles Escalations and Red Accounts. For our customers who wish to get the most value out of Salesforce with enterprise a...
The Customer Success Manager oversees the organization’s customer relationships. Strong organizational skills, problem-solving abilities, time management skills, and passion for providing excellent customer service will be foundational to their success. Provide customer training sessions and resourc...
The Account Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a main contact point for Salesforce’s Commerce Cloud customers. The Digital Customer Success Manager (CSM) ensures customers get the most value from Salesforce wi...
The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations. The Customer Success Manager in the Public Sector operating unit supports federal civilian signature customers. For our customers who wish to get the most value out of Salesforce ...
As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our most valuable customers. Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform an...
As a Customer Success Manager, you own the overall relationship with assigned customers and are responsible for ensuring product adoption, improving/maintaining client health, and driving overall satisfaction. Greenlight Guru is looking for a self-motivated, flexible and technology-oriented Customer...
The ability to act with a high level of autonomy; you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...
Customer Success Management is the business discipline of guiding customers to recognize value through the adoption and full utilization of our products and services across their lifecycle with USIC. Customer success is a core function of the revenue operations team, and seeks to unlock more proacti...
As a Senior Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature...
As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our most valuable customers. Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform an...
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...
Clients are the lifeblood of Emarsys and the Client Success Manager is responsible for the Satisfaction, Retention and Growth of those Clients. The Client Success Manager will turn our Clients into Emarsys advocates by understanding their Clients goals and demonstrating how our technology and servic...
Our Digital Customer Success team is accountable for building digital-first success experiences and journeys for all of Slack's paying customers, with a strong focus on email operations and campaign management. At Slack, our customer's success is our success. Slack's Global Customer Success team wor...
The Client Success Manager will turn our Clients into Emarsys advocates by understanding their Clients goals and demonstrating how our technology and services can drive business results as well as guiding them to get the most out of their investment in our Client Engagement Platform. You will monito...
Manager, Customer Satisfaction & Quality Cluster strives to transform GSC to a highly customer-oriented organization to deliver premium quality and service to customers and exceed their expectations. Drive the process robustness of the production lines leveraging digital quality • Collaborate with L...
The Client Success Manager is responsible for developing and maintaining excellent relationships with existing and prospective clients, both internal and external, and driving results related to Product & Technology efforts and general client satisfaction. Immediately, the Client Success Manager wil...
The Customer Success Manager will be responsible for providing technical support, sales engineering, effective communication with clients, and delivering excellent customer service on a daily basis. This is a full-time on-site role for a Customer Success Manager at Energy Access Inc in Indianapolis,...
The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations. The Customer Success Manager in the Public Sector operating unit supports federal civilian signature customers. For our customers who wish to get the most value out of Salesforce ...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...