The Senior Manager, Customer Success will be successful in this role when they can execute the following strategic tasks/responsibilities:. You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively im...
Bachelors Degree and 5+ years of experience in product management, customer success, and/or account management OR 9+ years of experience in product management, customer success, and/or account management. Work with targeted Customers to develop a proactive individual Customer Success Plan including ...
We are seeking a senior leader to join our Account Success team focused on our Pinnacle portfolio of our largest Technology Media and Telecommunications customers. Monitor key performance indicators, including Customer Health using Customer Success Score and Salesforce Loyalty. For our customers who...
For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creati...
Payroll Specialist / Customer Success Manager. Payroll Specialist / Customer Success Manager. Payroll Specialist / Customer Success Manager. The Payroll Specialist / Customer Success Manager will receive an attractive hourly rate of. ...
The ability to act with a high level of autonomy; you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Succes...
Gains insight into customer needs; Identifies opportunities that benefit the customer; Builds and delivers solutions that meet customer expectations; Establishes and maintains effective customer relationships. Factur exists to help industrial firms and manufacturing suppliers find new customers and ...
The Customer Success Manager oversees the organization’s customer relationships. Strong organizational skills, problem-solving abilities, time management skills, and passion for providing excellent customer service will be foundational to their success. Provide customer training sessions and resourc...
The CSM works closely with our customers alongside sales, engineering, and our finance teams to manage projects and ensure our design and installation services have met or exceeded our customers' expectations. What differentiates UTG from the others is our obsession with matching our customers’ sens...
Customer Success Management is the business discipline of guiding customers to recognize value through the adoption and full utilization of our products and services across their lifecycle with USIC. Customer success is a core function of the revenue operations team, and seeks to unlock more proacti...
The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations. Primary focus is on improving Customer Health using Customer Success Score and other indicators to communicate actionable recommendations on Adoption, Engagement, and Technical He...
As a Customer Success Manager, you own the overall relationship with assigned customers and are responsible for ensuring product adoption, improving/maintaining client health, and driving overall satisfaction. Greenlight Guru is looking for a self-motivated, flexible and technology-oriented Customer...
The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations. Primary focus is on improving Customer Health using Customer Success Score and other indicators to communicate actionable recommendations on Adoption, Engagement, and Technical He...
As a member of the Customer Success team, the Customer Success Manager (CSM) is accountable for managing all aspects of the client account relationship including the well-being, business development, and retention of an account at a strategic level. This position reports to the Director, Customer Su...
NexGen Solutions is looking for a Customer Success Manager who will be integral in retaining and supporting the existing and future customer base. NexGen Solutions is looking for a Customer Success Manager who will be integral in retaining and supporting the existing and future customer base. NexGen...
The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations. The Customer Success Manager in the Public Sector operating unit supports federal civilian signature customers. For our customers who wish to get the most value out of Salesforce ...
The CL Customer Success Expert is responsible and accountable for the overall planning, leadership, and direction of the assigned portfolio growth, profitability, and the value-add relationship as well as managing and building the executive and strategic relationships for long term stability and gro...
As a Senior Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature...
As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our most valuable customers. Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform an...
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. This position will focus on our Digital Signature customers, driving customer advocacy and reducing attrition by collaborating with Digital Sales partners, expanding our Signa...
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...
The Customer Success Manager serves as a named resource and partner for the Salesforce Signature customer organizations. The Customer Success Manager in the Public Sector operating unit supports federal civilian signature customers. For our customers who wish to get the most value out of Salesforce ...
The Client Success Manager will turn our Clients into Emarsys advocates by understanding their Clients goals and demonstrating how our technology and services can drive business results as well as guiding them to get the most out of their investment in our Client Engagement Platform. You will monito...
Successful Customer Success Managers are laser-focused on achieving outcomes and are passionate about helping clients define and achieve their own success. As a Customer Success Manager, you will be at the forefront of driving the ongoing success of our valued clients. You will quarterback the strat...