Senior Manager Customer Success: Average Salary in Minnesota in 2024

You will be involved in the entire customer lifecycle from pre-sales, on-boarding / pilot through the duration of the subscription period, work with our customers to define how they view success, measure those outcomes, develop a delivery plan, and train and partner with the Service teams to meet an...

The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customersThe Senior CSM will foster internal cross-functional relationships in support of our customer’s needsThey will be a bridge between our customer and ...

Thomson Reuters is looking for a Customer Success Manager to join our Customer Success team, working on the CoCounsel product. As the Customer Success Manager, you will:. It's critical for our CSMs to understand Customer Success best practices for driving SaaS software adoption. In this role you wil...

We're looking for an efficient, enthusiastic, self-motivated Customer Success Manager to join our fast-growing Customer Success organization. This position reports directly to the Director of Customer Success. Command a book of business comprised of some of Discuss' most strategic customers - rangin...

The Manager of Customer Success will lead and mentor a team of Customer Success Managers (CSMs) to ensure our customers achieve their desired outcomes while maximizing the value of our products and services. Lead, mentor, and develop a team of Customer Success Managers. Develop and implement custome...

Thomson Reuters is looking for a Customer Success Manager to join our Customer Success team, working on the CoCounsel product. As the Customer Success Manager, you will:. It's critical for our CSMs to understand Customer Success best practices for driving SaaS software adoption. In this role you wil...

As an individual contributor in this Customer Success Manager you will serve as the corporate and customer/facility point of contact - managing service escalations, providing reporting, and driving initiatives to ensure best in class benefits delivery for the supported Integrated Delivery Network (I...

EDUCATION AND EXPERIENCE REQUIRED**+ Bachelor’s degree in business related area or 5+ years’ experience in the insurance or voluntary/worksite fields+ Ability to travel up to 20%, including some weekend travel+ Proficient in MS suite of products and Outlook+ Interpersonal effectiveness with proven a...

The Senior Customer Success Executive is responsible for ensuring that assigned Siteimprove customers are consistently successful in working with Siteimprove. Advocate on behalf of the Customer to other departments to ensure Customer needs are metKeep up-to-date information, status, documentation, a...

The Customer Success Manager will play a key role in driving Customer Success, optimization and upsell of new business opportunities for customers by qualifying and nurturing customers in our rapidly growing business. Candidate should have 5-8 years of experience working in a customer-facing role (I...

The Senior Customer Service Manager is responsible for providing a productive and motivating working environment and addressing any issues/disputes from customers or clients. With over 1,000 employees in the Americas, we are moving forward with technology to solve our customers' electrical power nee...

The role of the Senior Customer Success Manager (CSM) will be accountable for driving customer success, leading renewals, creating qualified upsell leads and overall relationship management within the assigned client base. As a Senior CSM within the organization, this role will be responsible for dr...

As the Senior Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic...

As the Customer Success Manager, you will:. Manage client accounts to ensure that customer needs are being met at all times, including offering tailored software solutions to address specific client needs and pain points and working with Engineering teams to achieve their objectives . Communicate wi...

Members of our Customer Finance team are responsible for working with their partners in sales to ensure accurate volume and net revenue forecasts, staying connected with the business unit they’re responsible for to understand key drivers and sources of forecast variance (and correcting those issues)...

Thomson Reuters is looking for a Customer Success Manager to lead our new CoCounsel for Legal Aid program. As the Customer Success Manager for our Legal Aid program, you will:. It’s critical for our CSMs to understand Customer Success best practices for driving SaaS software adoption. Manage client ...

As a Customer Success Manager, you’ll focus on driving value for the customer, reducing churn, impacting upsell, and maximizing each client's potential for success. Customer Success or equivalent history in building customer relationships with focus on increasing customer satisfaction, adoption, and...

Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals. Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of...

Thomson Reuters is looking for a Customer Success Manager to join our Customer Success team, working on the CoCounsel product. As the Customer Success Manager, you will:. It’s critical for our CSMs to understand Customer Success best practices for driving SaaS software adoption. In this role you wil...

You will be involved in the entire customer lifecycle from pre-sales, on-boarding / pilot through the duration of the subscription period, work with our customers to define how they view success, measure those outcomes, develop a delivery plan, and train and partner with the Service teams to meet an...

As the Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic accoun...

The Senior Customer Success Executive is responsible for ensuring that assigned Siteimprove customers are consistently successful in working with Siteimprove. Customers will see the Senior Customer Success Executive as an advisor they can trust not only related to Siteimprove but in improving their ...

The Customer Success Manager (CSM) is the key partner helping customers achieve their strategic objectives and extract maximum value from their investment in our products. Aid customer teams in exposing program value to their organization Support the development of the Customer Success Management te...

Senior Customer Success Manager. Work in partnership with Customer Experience Managers to build Success Plans that drive usage, adoption, and optimization. Through strong, multi-level relationships with customers and internal partners alike, you will maintain a deep understanding of customers’ busin...

The Senior Customer Service Manager is responsible for providing a productive and motivating working environment and addressing any issues/disputes from customers or clients. With over 1,000 employees in the Americas, we are moving forward with technology to solve our customers’ electrical power nee...