The Senior Manager, Customer Success will be successful in this role when they can execute the following strategic tasks/responsibilities:. You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively im...
As the Senior Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic...
As the Senior Customer Success Manager (CSM), you will report to the Manager, Customer Success, and will be responsible for driving product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships. You will develop and execute strategic...
As a Senior Customer Success Manager, you will play a pivotal role in building trusted advisor relationships with our enterprise clients, driving higher employee engagement, and enhancing overall wellness through TELUS Health's innovative solutions. Your strategic planning, management, and measureme...
Build and manage relationships withMSPpartners as well ascustomers; maximize thecustomerlifetime value within assigned portfolio. Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We have won countless awards for our excell...
Understand customers' business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Genesys Customer Success Manger and customers can achieve mutual success). The goal of this Genesys Customer Success Manager (CSM) role is to establish a lif...
Thomson Reuters is looking for a Customer Success Manager to join our Customer Success team, working on the CoCounsel product. As the Customer Success Manager, you will:. It's critical for our CSMs to understand Customer Success best practices for driving SaaS software adoption. In this role you wil...
VuMedi’s Customer Success Managers (CSMs) are entrusted with the relationships, strategy, and well-being of our customers. We are seeking a Customer Success Manager to help VuMedi continue to be the best digital video resource for physicians as they look for new ways to improve patient care. Lead th...
Reporting regularly to internal stakeholders on customer support operations and working with customer success managers and sales account executives on customer related initiatives. Senior Manager, Customer Support, North America West**. Experience working with Customer Success and Sales teams on cus...
Anticipates new customer segments and tailors marketing strategies to meet both current and future customer needs. Initiates and drives new products and services based on changing customer needs as well as new customer segment. Confident, competitive, and results-oriented professionals who create a ...
Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them for their individual needs and goals. Assesses dealership risk factors, identifies risk mitigation strategies to ensure continued success of...
Job Summary: The Customer Success Manager (CSM) owns the customer experience of our valued SaaS customers, to ensure the adoption and enablement of GeoComm solutions while partnering with the sales team on renewal achievement. Customer Success Manager Putting the right location data, on the right ma...
Develop and maintain relationships with customers and support the sales team in customer service-related activities for their customers. They will play a fundamental role in implementation, support and creating long-term, valuable relationships with our customers. This role will be passionate about ...
Senior Customer Success Manager. Work in partnership with Customer Experience Managers to build Success Plans that drive usage, adoption, and optimization. Through strong, multi-level relationships with customers and internal partners alike, you will maintain a deep understanding of customers’ busin...
Senior Customer Success Executive (Sr CSE). Tracking customer health – Identify, track, and escalate components of our customer health; raise critical customer concerns internally and mobilize resources to resolve issues. This role is assigned a book of business specific to Enterprise customers and ...
Members of our Customer Finance team are responsible for working with their partners in sales to ensure accurate volume and net revenue forecasts, staying connected with the business unit they’re responsible for to understand key drivers and sources of forecast variance (and correcting those issues)...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Skills, Knowledge and Expertise ....
Customer Success Project Manager. Ability to travel based on customer and business needs and the location of customers, up to 10%. Acts as project manager for smaller products that don’t require full-time management. ...
The Account Manager Role is part of the Customer Experience and Engagement team which is focused on ensuring we are easy to do business with and our solutions provide value to our customers. The Account Manager will be the accountable driver of effective relationships with our customers as the key s...
The Customer Success Manager will work cross-functionally with Marketing, Service, Finance and Sales teams to enhance the impact of our products by selling additional features within our current customer base. This Government Customer Success Manager will be based in the Western United States and is...
As the Customer Success Manager for our Legal Aid program, you will:. Manage client accounts to ensure that customer needs are being met at all times, including offering tailored software solutions to address specific client needs and pain points and working with Engineering teams to achieve their o...
The Customer Success Project Manager is responsible for the successful completion of client project initiatives. Customer Success Project Manager. Ability to travel based on customer and business needs and the location of customers, up to 10%. Acts as project manager for smaller products that don’t ...
Are you a dynamic leader passionate about crafting exceptional customer experiences and driving revenue growth? Deneen Pottery, a renowned Minnesota-based company with a rich 50-year history of handcrafted pottery, seeks a Customer Success Manager to shape our future. Do you have the vision to enhan...
As the Customer Success Manager, you will:. Communicate with internal departments, including sales, customer supporting, and marketing, to ensure that the company is meeting the needs of the judiciary. You have strong presenting and communication skills with experience training and interacting with ...