Senior Manager Customer Success: Average Salary in Ohio in 2024

Senior Customer Success Managers work closely with our Support and Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth. Responsibilities: By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically an...

We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably...

The Customer Success Utilization Manager reports to the Manager, Customer Success Utilization Manager. The Customer Success Utilization Manager plays a critical role in managing overall success, effectiveness, and adoption of the technologies installed (hardware and software of Operation Room/Video ...

Accountable for driving customer-centricity through collaboration with sales and operations teams. Ensures the customer experience is at the center of business decisions throughout the organization. Uncovers customer's product and service pain points and shares those opportunities with Sales to expa...

The Manager, Client Success is responsible for the execution of client contract deliverables, assists with program planning, and contributes to overall client program success. The successful Manager must be able to work both independently and with a team, proactively communicate with brands and agen...

In this role you will:**+ Be a key part of a critical team focused on optimization, customer satisfaction and retention+ Be a trusted partner for post-go live customers on process and product functionality+ Understand customer business drivers and critical use cases and be able to align them to prod...

EDUCATION AND EXPERIENCE REQUIRED**+ Bachelor’s degree in business related area or 5+ years’ experience in the insurance or voluntary/worksite fields+ Ability to travel up to 20%, including some weekend travel+ Proficient in MS suite of products and Outlook+ Interpersonal effectiveness with proven a...

Collaborate with our sales team in supporting customer retention and growth opportunities, keeping a close eye on what is happening within the customer organization and their business objectives, maintaining customer profiles and account plansRequirements:Minimum of 5 years of experience in Customer...

The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are...

The Enterprise Customer Success Manager (CSM) is a critical role at Hasura, responsible for ensuring our enterprise customers achieve their desired outcomes through the effective use of our software. Metrics and Reporting:Track and report on key customer success metrics, including customer satisfact...

As an Aftermarket Service Manager here at Honeywell, you will manage the assigned customer contracts in a way that combines the customers' goals with the business's goals to form a cohesive, data-led, and customer-informed process. Manage the assigned customer contracts in a way that combines the cu...

As an individual contributor in this Customer Success Manager you will serve as the corporate and customer/facility point of contact - managing service escalations, providing reporting, and driving initiatives to ensure best in class benefits delivery for the supported Integrated Delivery Network (I...

Ensemble Health Partners is seeking an experienced Senior Analyst in Customer Success supporting software-as-a-service (SaaS) platforms for enterprise clients. The Customer Success role is the primary contact for Ensemble operations after solution go-live, affording the candidate the opportunity to ...

Primary responsibility for managing Customer Care Managers in responding to complex/large service requests and managing those requests according to standard processes. Partner with other Customer Care Managers to address escalated homeowner concerns. Minimum of 2 year at Customer Care Manager II or ...

The Senior Customer Manager will collaborate closely with the Director of Sales to achieve objectives for key accounts, focusing on forecasting, budgeting, and ensuring quality specifications are met. The Senior Customer Manager will foster and manage client relationships while working collaborative...

Your Job We are looking for an experienced Senior Customer Marketing Manager to join our dynamic team. As the successful candidate, you will be responsible for identifying and executing customer-focused programs, digital marketing campaigns, and sales-enablement initiatives that drive engagemen...

In support of our ongoing growth, we are looking for an Associate Customer Success Manager to build and maintain strong customer relationships in order to facilitate a positive and productive long-term relationship and ensure customer loyalty relating to our Plex software platform. Serve as a custom...

Members of our Customer Finance team are responsible for working with their partners in sales to ensure accurate volume and net revenue forecasts, staying connected with the business unit they’re responsible for to understand key drivers and sources of forecast variance (and correcting those issues)...

The Customer Success Utilization Manager reports to the Manager, Customer Success Utilization Manager. The Customer Success Utilization Manager plays a critical role in managing overall success, effectiveness, and adoption of the technologies installed (hardware and software of Operation Room/Video ...

Our Statement of Purpose, “We build indispensable partnerships by ensuring the success of our customers, supplier partners, and team members” is the foundation for everything we do. Optimize supply chain to improve lead times, reduce inventory held at the customer’s location, and ensure parts are st...

This role sits within the CSX Strategy, Planning & Management team that reports to the Chief Customer Officer and creates, plans and executes the priorities of the broader CSX Org which includes Customer Success, Professional Services, Education and Technical Enablement, Support, Technical Strategy ...

You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...

Additionally, you will provide valuable support to key accounts managed by our Senior Customer Success Manager, ensuring that client EAP contract requirements are met. As an Associate Customer Success Manager you would play a crucial role in managing a dedicated group of clients. By delivering excep...

Title: Customer Success Manager (m/f/d). Are you passionate about working in teams to deliver a top-level post-sales experience for our key customers? Do you excel at driving optimal value realization for these customers? Are you energized by coordinating your tasks and collaborating with various st...

As an Aftermarket Service Manager here at Honeywell, you will manage the assigned customer contracts in a way that combines the customers' goals with the business's goals to form a cohesive, data-led, and customer-informed process. Manage the assigned customer contracts in a way that combines the cu...