Functional Responsibilities: Works closely with service desk and NOC staff and supervisors to provide level 1 support directly to customers and advanced problem solving support to resolve complex issues in Microsoft windows based desktop environment. Minimum Education: College degree and HDI Service...
Prefer 1-3 years as a Customer Service Representative or Help Desk operator. Performs a variety of intermediate user-problem analyses for the help desk. Performs a variety of intermediate user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a pr...
Functional Responsibilities: Works closely with service desk and NOC staff and supervisors to provide level 1 support directly to customers in Microsoft windows based desktop environment. Minimum Education: HDI Service Desk Analyst certification and Microsoft DST or equivalent certificate required. ...
Five) years progressive experience as an IT Service Desk Analyst in an IT service delivery operation chartered with, multi-faceted IT support. IT Service Desk Analyst in a federal government IT service delivery operation chartered with large scale, multi-faceted IT support. Evolver Federal is lookin...
If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. Experience contributing to a service desk technical knowledge base. This position supports a 24/7/365 service center. May provide training and guidance to more junior help desk personnel....
Minimum/General Experience: Provides Service Desk or Network Operations level I ; Shall have experience providing level 1 phone support, customer service experience and desktop support knowledge and ; Minimum two years’ experience in the field. Functional Responsibilities: Works closely with service...
Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving,. Responsibilities for Secret Service Desk Analyst:. Qualifications for Secret Service Desk Analyst:. Compensation for Secret Service Desk Analyst:. ...
Five) years progressive experience as an IT Service Desk Analyst in an IT service delivery operation chartered with multi-faceted IT support. IT Service Desk Analyst in a federal government IT service delivery operation chartered with large scale, multi-faceted IT support. Evolver Federal is looking...
Minimum/General Experience: Provides Service Desk or Network Operations level I ; Shall have experience providing level 1 phone support or customer service ; Minimum two years’ experience in the ; Functional Responsibilities: Works closely with service desk and Network Operations Center (NOC) staff....
We are seeking to hire a service desk analyst to play an instrumental role in support of our commercial, state and local, and federal clients. Interested in applying for the service desk analyst position? Click. Digicon is a leading and innovative IT service provider with more than 30 years of exper...
Valiant is seeking a full-time Service Desk Analyst to join our Global Excellence Team. Maintain a professional attitude and appearance, while always providing excellent customer service, including maintaining a good work ethic and assisting other analysts when needed. Onsite client support is often...
Minimum/General Experience: Provides Service Desk or Network Operations level I support and advanced troubleshooting and systems ; Shall have experience providing level 1 phone support, customer service experience, problem solving experience, and advanced desktop support knowledge and ; Minimum five...
The Systems Administrator I - Desktop Support are the Tier 1/2 team members of an Information Technology (IT) Enterprise Desktop Support team responsible for the IT-related end client computing requests, patching, and deployment for the customer’s IT business and mission focus enterprise systems. De...
Collaborate closely with data engineers, UI developers, and domain experts to refine and integrate data science methodologies into an adaptive software ecosystem. Engage with cutting-edge data science techniques to address complex, large-scale data challenges. LMI is seeking a seasoned Data Scientis...
Accenture Federal Services is looking for a ServiceNow Senior Business Analyst to support a client to transform their cloud architecture. As a ServiceNow Senior Business Analyst you will lead a cross-functional product development team to design, develop, and enhance software assets that meet or exc...
As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions to Government Agencies. Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configura...
Nationwide IT Services, NIS, is seeking a talented Business Development Capture Analyst to assist in expanding business opportunities within the federal and DoD sectors. Research new business opportunities and support existing business within Federal Agencies. Business Travel for conferenc...
Business Analyst (Meeting Planning and Coordination Support). Associate's degree in business administration or a related field with a minimum of three (3) years' experience. Rated in the top 1000 businesses in 2019 by Inc. ...
Work with the business to analyze perceived business problems and/or opportunities in order to assess business needs and determine requirements. CGH) is a business solutions firm, specializing in Data Management, Software Engineering, and Business Intelligence solutions. Liaise among business stakeh...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Help Desk Technician Tier 1 is responsible for resolving all tier 1 issues over the and pass all other requests on to Tier 2 technicians. Opening Solvere One has an open position for a Help Desk Technician, Tier 1, to provide support from our Dulles, Virginia headquarters. Delivers, tags, set...
This Position requires the following specific technical and professional background: The ideal candidate will have a minimum of 2+ years of Desktop Support experience. Provide support for implementation, maintenance, and incident troubleshooting of IT systems. ...
As a Digital Delivery Business Systems Analyst (BSA) at ICF, you will apply your analytical and critical thinking skills to help solve client challenges. Elicit requirements using interviews – both internal and external, document analysis, questionnaires, business process descriptions, use cases, sc...
Engagement Type </h5> Contract<h5> Short Description </h5><font face=\"Arial, Helvetica, sans-serif\">VDEM - Help Desk Analyst 4</font><br>MAX VENDOR RATE 38. Ensures day-to-day operations for agency end user by monitoring the VCCC Help Desk tickets and ...
Currently, ManTech is seeking a motivated, career and customer oriented Junior Help Desk Specialist to join our team in the Springfield, VA or St Louis, MO area to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech. High School and 5 years of ...