The Service Desk Specialist Associate is responsible for providing Technical support to IT users by resetting passwords for our users and if necessary escalating the user to the next level of service desk support utilizing remote control of the customer’s desktop to resolve their IT questions or iss...
Entry-level IT Service Desk Analyst serves as an analyst working in Superior’s service desk and providing Level 1 Support Team objectives to customers via remote connection. Understand Service Desk L1 Support Team objectives, as well as the role and function of internal team members. Provide i...
Service Desk environment or equivalent experience. Additionally knowledge of Virtual Desktop Infrastructures and support of Mobile Devices such as iPhones and or Androids. Knowledge of and ability to troubleshoot general Microsoft software products such as Windows 10, Windows security updates/patchi...
Techwish is seeking a Service Desk for a long term contract engagement with one of it's esteemed clients in St Paul, Minnesota,. Explain the features and costs of various services and arrange to deliver appropriate technical services. Serve as an escalation point for staff regarding sensitive, unres...
Let's Redefine Possible SUMMARY Responsible for providing general support to Mortenson team members by responding to ITS Service desk requests, incident logging, troubleshooting, and providing excellent customer service. Hiring Location: Minneapolis, MN RESPONSIBILITIES Answer calls into the service...
Key Responsibilities: Provide break/fix customer service working directly with the Service Desk team Troubleshoot and resolve Windows OS (10/11), laptop hardware, and software issues Administer and support Microsoft 365 including Exchange Online, Teams, OneDrive, SharePoint Experience with line of b...
Working Title: Enterprise Service Desk Analyst. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners. Enterprise Service Desk / End User Support...
Techwish is seeking a Service Desk for a long term contract engagement with one of it's esteemed clients in St Paul, Minnesota,. Explain the features and costs of various services and arrange to deliver appropriate technical services. Serve as an escalation point for staff regarding sensitive, unres...
Skills:Service desk, Windows, Customer service, Troubleshooting, Password reset, Phone support, help desk support, windows 10, active directory, ServiceNowTop Skills Details:Service desk,Windows,Customer service,Troubleshooting,Password reset,Phone supportAdditional Skills & Qualifications:• Custome...
This role has been created to support the Customer Support and Relations (ServiceDesk and Deskside) division with troubleshooting, coordinating complex requests and support of the City's Service Desk operations. Lead all activities of the Service Desk service request team - coordinating various work...
The Support Desk Analyst will work as a support system for on-site field technicians and be a liaison for the Company Deployment team. Assists with new project support including pilots as budgeted, project specific needs, troubleshooting guides; trains new Support Desk team members and assists with ...
The Service Desk Specialist Associate is responsible for providing Technical support to IT users by resetting passwords for our users and if necessary escalating the user to the next level of service desk support utilizing remote control of the customer’s desktop to resolve their IT questions or iss...
Responsible for providing general support to Mortenson team members by responding to ITS Service desk requests, incident logging, troubleshooting, and providing excellent customer service. Answer calls into the service desk and provide quality customer service to resolve issues. Recommend creation o...
The Service Desk Specialist Associate is responsible for providing Technical support to IT users by resetting passwords for our users and if necessary escalating the user to the next level of service desk support utilizing remote control of the customer’s desktop to resolve their IT questions or iss...
Join MISO as a Data Analyst II/Senior Data Analyst and be at the forefront of transforming market and operations data into actionable insights. Provide development, implementation, and support on data mining, data visualization, data migration, data analytics, and process documentation. Transform da...
Provide level one and two (on-site or remote) technical support for client computers and related peripherals, resolving issues through standard procedures and solutions, as directed by the Service Desk. Previous experience working at an IT Service Desk or related. Field incoming tickets and calls to...
Business Analysts act as the bridge between the business and technology teams, working closely with both IT and City Department staff across the City Enterprise to guide project participants to consensus around outcomes, metrics, and definitions. Five years of related experience that has included bu...
The Support Desk Lead works within a geographically dispersed IT team to handle escalated support requests, deploy and maintain physical and virtual devices, collaborate on trend identification and resolution, and provide training and documentation. As you consider applying for a position at Ulteig,...
Previous experience working at an IT Service Desk or related. Field incoming tickets and calls to the help desk and escalate or resolve in a timely manner. Knowledge of desktop computing hardware and peripherals, common operating systems and applications. Experience working with customers and provid...
The client has an opportunity for a Business Analyst in the Product Technology group and will be working in a SOC2, ISO27001, and highly sensitive and secure environment providing platforms and services that the Client's business partners can leverage to enable connected products (IoT) as well a...
The Service Desk Specialist provides excellent client service to the end user. Move, Add, Change requests statuses for telephony, Blackberry and desktop applications are other functions performed by the Service Desk Specialist role. Job Title: Service Desk Specialist. Perform weekly call audits on a...
Assist Corporate Desk Side Support technicians with large IMAC’s. Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. Supports and maintains user account information including rights, security and systems groups. Experience doin...
If you are a seasoned IT support professional with a passion for solving complex technical challenges and delivering exceptional customer service, we invite you to apply for the position of Sr. IT Support Specialist to provide advanced technical support and expertise to our organization. IT Support ...
Information Security Compliance Analyst. Data Recognition Corporation-Maple Grove, Minnesota. This position is part of the Data Recognition Corporation (DRC) Information Security Team that has an important role in the defining and enabling the secure operation of the DRC environment. Data Recognitio...
Independently write SQL, gather data, analyze data, and present findings in an easily comprehensible business format. Intermediate Excel for data analysis. ...