Provide Tier 1 Service Desk support, software and hardware support. Monitor the Service Desk portal for tickets assigned, prioritize, and respond quickly and effectively to requests received. Experience in delivering excellent customer service. Delivery of IT support services in the Banking industry...
Displays strong knowledge of other products including Remote Access technologies (Terminal Services, VPN, wireless, etc. Deploys Excellent customer service skills and ability to work effectively with all levels of personnel in a team environment. ...
Role requires more skill and leadership than a traditional Level 1 Service Desk Analyst. CA Service Desk, Microsoft Desktop OS, Microsoft Office Suite, Adobe Acrobat. Level 1 / Level 2 Service Desk. In addition Role will work incidents in the areas of Telecommunications, Server Administration, Works...
Service Desk Analyst (On-site in Southfield, MI) Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst! We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in supporting our law firm clients. Excellent customer s...
Analyst will be required to create and produce daily, monthly, and ad-hoc reports, as well as. Analyst, mathematical, written, and verbal analysis of the data. Analyst must be able to interpret requests from outside sources and create reports as needed. ...
The Help Desk Technician III will ensure all requests and tickets are prioritized, addressed, and resolved within the required timelines. Extensive IT help desk/service desk support experience, including support for Microsoft environments and computer, laptop, printer, and mobile device support. Pro...
Applied Innovation is seeking a Tier 1 IT Support Technician to join the IT Service team within our Managed Network Service division. Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays,and opportunity for advancement. This position w...
Technicians must be capable of providing hands on desktop support for fixing issues with hardware, imaging a device, troubleshooting peripherals as well as handle remote troubleshooting via a remote desktop tool or Microsoft Teams. Desktop Support,Technical support,Windows 10,Office. TEKsystems is l...
Service Desk position may have on-call responsibilities and an occasional weekend/holiday work requirement on a rotational basis. Service Desk or customer support. This position requires a customer service-oriented individual with a good technical aptitude that is looking to grow their IT career. Pr...
Strong knowledge of SQL, ability to create complex queries to return relevant data. ...
Diving into large, and complex health care data to produce innovative analysis of historical patterns and insights around the integrity of the source data and data processes. Construct data queries, or refresh data queries for staff to retrieve pertinent clinical or administrative data. Develops rep...
Business Systems Analyst for Infrastructure. Elicit, analyze, specify, and validate business needs through stakeholder interviews and analysis of current business processes and systems. ...
Minimum 3 years of experience as System/Business Analyst conducting Joint Application Design (JAD) sessions with Customers and requirement gatherings. Requirement gathering, business process analysis/improvement, requirements management and software testing. Collect end-user requirements for improvi...
The Service Desk Technician will also troubleshoot and resolve hardware and software issues on desktop computers and laptops, provide help desk support, and perform computer repair tasks. The Service Desk Technician will be responsible for providing technical support to clients via phone, remote des...
The Help Desk Specialist is responsible for efficiently managing support tickets, maintaining our Support Knowledge base, and ensuring timely resolution of issues in line with service level agreements (SLAs). ...
Applied Innovation is seeking a Tier 1 IT Support Technician to join the IT Service team within our Managed Network Service division. Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays,and opportunity for advancement. This position w...
As a remote (work from home) Tier 1 Help Desk Specialist, your role is crucial in providing exceptional customer support to government employees completing training. Work as a team member to meet the overall Tier 1 helpdesk goals. By delivering award-winning learning and development solutions, we he...
Orlans Group is seeking a Helpdesk Support Analyst to join our dynamic and growing law firm and real property focused companies. Provide Help Desk Level 1, 2 and 3 Support for applications and hardware. Provide technical support for all hardware including but not limited to: desktops, laptops, copie...
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Install, configure, service, repair, and maintain Information Technology (IT) systems in both a stand-alone and client-ser...
As a data analyst, you love diving into data and turning it into meaningful insights. As a data analyst at Booz Allen, you can use your skills and experience to support a mission and use data for good. As a client-facing data analyst on our team, you'll work closely with your clients to understand t...
IT Service Desk Technician II. In this position, you will help solve tier 2 level ticket requests from our hospitals and internal IT service desk technicians with most support being handled remotely over the phone. We are growing the IT Service Desk team and would love for you to join our team. Pass...
QUALIFICATIONS TO PERFORM THE JOB Minimum 5 years' experience as a business analyst, IT business systems analyst, insurance data analyst or similar role in the Commercial P&C industry Preferred experience includes multiple commercial, Professional Liability and specialty lines Skills/Experience Requ...
Help Desk Technician - Auburn Hills, MI. TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing. ...
Provide Tier 1 Service Desk support, software and hardware support. Troubleshoot problems and support requests received through our ticketing system, phone calls and emails. Provide resolution support via phone, email, & remote access. Delivery of IT support services in the Banking industry. ...
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Field experience supporting a variety of technologies and services. Good knowledge of Infrastructure support. ...