Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to join our team as the Service Desk Analyst!. As a Service Desk Analyst, you'll provide customer centr...
PC customer support to users (phone or desk side support). ...
This position will provide level one support by responding to incoming calls from Resolution Center phone queues, self-service ticket submissions, and various other methods for receiving requests for support (email and chat included) regarding clients, personal computers, personal computer periphera...
Service Desk environment or equivalent experience. Additionally knowledge of Virtual Desktop Infrastructures and support of Mobile Devices such as iPhones and or Androids. Knowledge of and ability to troubleshoot general Microsoft software products such as Windows 10, Windows security updates/patchi...
Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where your leadership can make a tangible impact? If so, we want YOU to join our team as the Service Desk Analyst!. As a Service Desk Analyst, you'll provide customer centr...
Communicates with customers at all levels of technical and non-technical skills sets Follow all standard operating procedures (SOP) through the effective use of Knowledge management• Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year ...
A small medical insurance company located in North Scottsdale, Arizona is looking for a Service Desk & Infrastructure Analyst to add to their growing team. The role will be 70% service desk and 30% server side, and you will support tooling like Azure Active Directory, O365, Intune and peripheral dev...
Deal Desk Analyst - Major Account Services (MAS) within our Commercial Operations Center of Excellence (CoE). Sales & Marketing Organization (Major Account Services). We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, I...
As a Service Desk Analyst, you'll provide customer centric, first contact support for all user requests. The service desk strives to reduce service interruptions of impacted systems by working together to ensure UTI campuses are supported in a meaningful and timely manner. Service Desk/Tier 1 suppor...
Deal Desk Analyst - Small Business Services (SBS) within our Commercial Operations Center of Excellence (CoE). Sales & Marketing Organization (Small Business Services). We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence,...
A small medical insurance company located in North Scottsdale, Arizona is looking for a Service Desk & Infrastructure Analyst to add to their growing team. The role will be 70% service desk and 30% server side, and you will support tooling like Azure Active Directory, O365, Intune and peripheral dev...
Deal Desk Analyst – Retirement Services (RS) within our Commercial Operations Center of Excellence (CoE). The analyst will act as a “one-stop-shop” for Sales and work collaboratively with Service organizations to ensure prioritized deals are executed with both velocity and accuracy, so that the Sale...
Service Desk Analyst is responsible for monitor trends within the team to identify, resolve issues, and suggest measures for permanent resolution. Thorough working knowledge of service offerings, customer service principles and processes, desktop applications, web-based applications, client/server a...
As a dedicated Business Intelligence Analyst for AML, you will analyze business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Independently or with guidance, participates in capturing business requirements by partnering with cus...
They will be all in-person support, very little or not remote support. Customer service skills - this will be all in-person/deskside support. This person will support about 350 users total (100 Windows, 250 Macs) and growing as additional students enroll and more staff is hired. ...
Strong Desktop and Application support skills. Bank of America is looking for a solid Desktop Technician that has roughly 3-5 years of IT experience in performing break-fixes, along with having a solid Windows troubleshooting background. Provides enhanced end-user computing support. Performs analyti...
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance pr...
These technicians need to know their way around a desktop support environment and can hit the ground running - no entry level folks. The manager is looking for someone who's supported devices in an office setting (desktops, laptops, printers, mobile devices, etc. Software support - O365, AD, SCC...
We are searching for a solution-focused desktop support technician to provide our employees with hands-on, systematic support. The desktop support technician should receive IT-related concerns, and then proceed to diagnose and solve these issues. Experience as a desktop support technician or equival...
This is an exciting opportunity for a skilled Data Analyst to contribute to MY DR NOW's success by providing valuable insights from data. As a Clinical Data Analyst at . Build and maintain databases using SQL for data storage and retrieval. You will work closely with leadership to analyze, interpret...
The team will host a training class for each agent giving them a chance to learn their internal process and tools, they recently moved to ServiceNow for their ticketing tool which is a common tool in the industry. ...
Phone support experience (Call center or help desk or others). ...
Part of this role will involve assisting with a variety of issues related to network support, IT Equipment support, and new hire on-boarding. Onsite with 2-3 days a week with remote flexibility. Assist employees with home internet connectivity, mobility and collaboration. The customer is looking for...
Are you our next great Help Desk Technician?. The ideal Help Desk Technician will be responsible for providing excellent day-to-day technical support to our internal customers while maintaining a positive solution focused mindset. Provide help desk support and resolve problems to the end user’...
This position will be responsible for providing end-user hardware and software support, responding to help-desk tickets, and resolving complex tasks. Supporting and troubleshooting cellular devices, tablets, and laptops. Support large conference room Audio/Visual equipment. Mobile device support inc...