Customer Support Job responsibilities Includes:. Ability to work within the coverage requirements of the Customer Support department. ...
In this role, you will join an engineering team focused on providing pre-production testing support, configuration, management, and post-deployment operational support for Endpoint Privilege Management. Are you experienced in deploying, configuring, managing, and supporting Endpoint Privilege Manage...
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
Supports the integration of technological solutions into customers’ business operations by understanding needs, training on best practices, straightforward communication, and by facilitating the change process so customers rapidly gain confidence and proficiency on systems. Acts as support lead and ...
Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering supp...
As part of our Customer Support Organization, the Senior Product Support Specialist analyzes and evaluates complex technical problems and/or functionality questions within the software based on the application, data source or integration with external applications then determines the best course of ...
Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require. Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace. ...
Under the direction of the Manager, Product Support, the Product Support Expert performs the technical, logistical, and administrative duties required to. The Product Support Expert should possess and maintain a high level of industry standards and company specific business knowledge by remaining cu...
Responsible for assisting the Senior Incident Management Specialist in tasks related to quality control, patch approvals, and providing general problem-solving support for the incident management support team based in India (working US hours) once proficiency in the role is achieved. Provide excelle...
Liquit is seeking a dynamic and results-driven Sales Support Specialist (SSS) to join our growing team. Support Channel Manager/Account Managers. Supporting our partners in the field of sales and marketing. Experience in a sales support, sales operations, or business development. ...
Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering supp...
The Customer Care Specialist I - Payment Solutions will work directly with our customer base and payment partners. Provide timely responses to customer support and partner inquiries via phone and email. Maintain an organized queue of open support requests. Technical Customer Support experience in a ...
Provide support to Release of Information Specialists, Quality Control, Customer Service, Billing & Collections to resolve issues related to fulfilling or fulfilled Release of Information requests for patient medical records. Assist Release of Information Specialists to resolve issues related to ful...
Within our Customer Support & Experience team, we have Product Support, Porting Support, and Billing Support teams. The Billing Support team specializes in the resolution of incoming billing and payment-related inquiries while ensuring a satisfying level of communication and high customer satisfacti...
This position is responsible for various servicing and support functions related to loans assigned to Special Assets. Primary responsibilities include loan accounting, reporting, reconciliation, payment processing, and account maintenance in accordance with Bank loan policy and procedures while prov...
Part-Time Enrollment Support Specialist (ESS) committed to working 20 hours per week Quarter 1-3 of each calendar year, with an expectation of working near 40 hours per week Quarter 4 of each calendar year. Whether you’re directly supporting a growing family, or developing online tools to help navig...
Provides support to Client Support team members in one or more areas of expertise. Attends all trainings and completes all assignments to familiarize themselves with the eMoney platform and Client Support policies and procedures. ...
Technical Support Consultant – West Coast Remote Salary range is: $130,000-145,000 USD About Centric Software: Centric Software stands at the forefront of innovation, delivering cutting-edge PLM solutions tailored specifically for the retail, fashion, footwear, luxury, and consumer goods...
We are looking for a talented Systems Specialist to join our Support Operations and Strategy team. Our team ensures that our Customer Support function delivers amazing experiences to Aircall users and continues to improve our offerings and capabilities as Aircall continues to rapidly grow. Our missi...
Technical Support Consultant – West Coast Remote Salary range is: $130,000-145,000 USD About Centric Software: Centric Software stands at the forefront of innovation, delivering cutting-edge PLM solutions tailored specifically for the retail, fashion, footwear, luxury, and consumer goods...
The Billing Company Product Support Specialist is responsible for providing high-quality and accurate resolutions to Billing companies customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met suc...
We are seeking a Tech Savvy, Support Operations Specialist to join our Aircall Support Operations team. You will provide your Technical, Development and Support expertise to our Global Support team and work within our Support Operations team to help deliver amazing customer experiences. Our Operatio...
Attend all trainings and completes all assignments to familiarize themselves with the eMoney platform and Client Support policies and procedures. Years in a customer service/support role or relevant experience . ...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. About the role:This role provides second level support to end users by handling service re...