At least 3 years of call/contact center experience, managing high call volumes. We consider it our calling and life's work to improve their quality of life, and we're honored to do so. ...
Call Center Customer Service Specialist wanted. Minimum of 1 - 3 years experience handling inbound / outbound CS or sales calls. ...
Managing a high volume of incoming telephone calls from members, prospective members, employers, and internal Point32Health staff. Efficiently and effectively processing calls. Asking probing questions, while educating to reduce repeat calls. Making necessary outgoing phone calls to resolve member r...
Call Center experience preferred. A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. ...
Job Category: Call Center / Dispatch / Reservationist / SchedulerReq ID: 3195Pay Group: NCDCost Center: 601The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This role is on site at our call center. Responsibi...
This specific position will be working in the Call Center, communicating primarily through email. ...
At Rockland Trust, we believe that each relationship matters and that starts with our Call Center Representatives. We take pride in the care and excellent service provided by our call center staff. We handle it all from loans to checking accounts Call Center, Representative, Retail, Management. ...
Position requires one year of member service or call center experience in a bank or credit union. Provides quality information and exceptional member service and support by telephone and/or electronically. Transfers calls to appropriate department or employee; and processes transactions, member corr...
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team...
Managing a high volume of incoming telephone calls from members, prospective members, employers, and internal Point32Health staff. Efficiently and effectively processing calls. Asking probing questions, while educating to reduce repeat calls. Making necessary outgoing phone calls to resolve member r...
Receives and directs all incoming calls in a polite manner, identifying the Endoscopy Center and stating name. Assists appointment staffs with calls whenever possible to ensure callers do not wait any longer than necessary. AM - 4:30 PM, may vary due to needs in the call center, hybrid. Must be able...
Answer incoming calls from customers promptly and professionally. Ability to handle high call volumes while maintaining attention to detail. ...
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center. Experience One to two years related call center experience preferred; customer service experience required. Duties and Responsibilities Answer a high volume of calls from patients and give a high le...
Job title: Fares Call Center Representative. Handle escalations from the Call Center regarding complex issues or difficult customers involving fare related issues. Previous experience in a call center environment. A high school diploma or GED with three () years' experience in customer service respo...
Team Leader Call Center-(3302417). Monitor staff calls and conduct quality assessments ensuring the highest level of excellent customer service is provided to patients, medical office staff, colleagues and others. Review call recordings to provide constructive feedback and coaching. Act as a resourc...
Call Center Specialist - Hiring Immediately ($18. A pioneer and one of the top companies in the healthcare industry located in Quincy, MA is currently looking for a Call Center Specialist to join their growing team. ...
Through the MSRB Call Center a Member Services Representative I serves as initial contact and liaison with members of the State Employees’ Retirement System (“MSERS”), the general public, and outside agencies for purposes of providing initial customer service, plan information, and benefit support. ...
Monitor and evaluate call center performance metrics, such as call volume, average handle time, and customer satisfaction, and implement remote strategies to achieve and exceed targets. Solid understanding of call center operations and customer service principles, specifically in a virtual environme...
The OfficeSupport SpecialistII("Consumer Call Center Information Specialist")works in theOffice of Consumer Affairs and Business Regulation and is often the first point-of-contact between OCABR and the public. ...
Support the services provided by the agents, implement program improvement planning and implementation, and ensure efficient, effective recruiting and workforce management *Position is contingent upon contract award* Essential Duties and Responsibilities: - Oversee the daily operation...
The Member Services Representative will: Understand and be able to explain all products and services offered Identify and fulfill financial needs of new and existing members Guide members through troubleshooting, navigating the company site, or using the products or services in a call center environ...
A pioneer in the healthcare industry in Boston, MA is looking for call center agents. Call Center Agent Responsibilities:. Call Center Agent Qualifications:. Answer all inbound calls and direct them to the appropriate person or department. ...
Handle escalated calls, including complaints, from Consumer Services Specialists (CSS) and escalate to the Call Center Supervisor for resolution, as needed. Answer inbound calls during times of high call volume or upon request of management. Maintain updated knowledge of the Contact Center performan...
Call Center Representative - Insurance. At least 1 year of call center experience, insurance/financial setting preferred. ...