A company is looking for a Manager, Call Center to oversee customer service operations and ensure high levels of customer satisfaction. ...
Call Center Operations Manager. Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Collects and analyze call-center statistics. ...
A company is looking for a Manager - TRC Call Center Operations. ...
Oversee organizational contract development and management activities.Enforce organizational principles of integrity and compliance.Ensure that contracts and proposals are properly entered into organizational databases and securely maintained.Support multiple aspects of the proposal process; pricing...
Are you a current call center trainer, QA supervisor or specialist looking to take the next step in your career? DSI, a growing Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a motivated individua...
The ideal candidate will have extensive experience in supervisory healthcare roles, especially in call centers or nurse triage positions with strong leadership and communication skills in implementing programs and projects. Quality Assurance: Maintain the highest standards of patient care and qualit...
Are you a current call center trainer, QA supervisor or specialist looking to take the next step in your career? DSI, a growing Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a motivated individua...
Valor Healthcare is looking for a call center program manager to join our proposal team for a government contract to support the Global Nurse Advice Line (NAL) which is a service to Military Health System (MHS) eligible beneficiaries. The ideal candidate will have extensive experience in supervisory...
The Call Center Manager is responsible for the overall success and the day-to-day operation of the Call Center through effective management. Detail-oriented - we need someone comfortable with collecting and analyzing call center statistics to implement directives/audit processes. At least 2 years of...
We are seeking a Product Manager to join our team and help build out and improve call center and workforce management software solutions. This is a senior-level role and will also require prior work with call center and/or workforce management technology, as well as overseen technical IT & softw...
Call Center Manager (Auto Insurance Claims). TheCall CenterManager is responsible for overseeing the initial claims intake process for automobile insurance claims. The Call Center FNOL Manager will lead a team of FNOL representatives, ensuring high levels of customer service, accuracy, and adherence...
SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of contac...
SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of cont...
The ideal candidate will have extensive experience in supervisory healthcare roles, especially in call centers or nurse triage positions with strong leadership and communication skills in implementing programs and projects. Quality Assurance: Maintain the highest standards of patient care and qualit...
MCI is seeking a Call Center Sales Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. This is position requires experience in account management of contact center clients. Experience in BPO insurance contracts, contact center ope...
Reporting to the Senior Project Manager, this position will serve on the management team and as the key personnel on all contact center operations, compliance, and performance matters. Support the services provided by the agents, implement program improvement planning and implementation, and ensure ...
SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of conta...
The Call Center Manager is responsible for the overall success and the day-to-day operation of the Call Center through effective management. Detail-oriented – we need someone comfortable with collecting and analyzing call center statistics to implement directives/audit processes. At least 2 years of...
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. Our team is looking for experienced call center leaders to support commercial and public sector clients. A background in call center operations management is ...
SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of cont...
Monitor and verify call center staff phone calls with patients, providers, and third-party payers. Additionally, this role provides strategic client management, coupled with virtual program call center oversight and management. Call center management/supervisor experience. Project management experie...
SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of conta...