Help Desk: Average Salary in Peoria, IL in 2024
Find out what the average Help Desk salary is in Peoria, IL
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Senior Help Desk Technician
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). Prov...
Junior Help Desk \ Service desk technician
Service desk technician/ Helpdesk This person will manage the performance of services to users and ensure that service levels are achieved & ensure that customer expectations are met or exceeded. Technical Knowledge Tech savvy with High technical skills Good understanding of computer system...
Sr Help Desk Agent Managed Services - US REMOTE
The Sr Help Desk Agent provides the highest level of customer service to uses who call the external Help Desk. The Sr Help Desk Agent deals with calls of a varied and possibly complex nature requiring a wide range of technical knowledge and interpersonal skills to assist in diagnosing and/or resolvi...
NOC Help Desk Agent; 2nd Shift, US REMOTE
The NOC Help Desk Agent works under direct supervision of the NOC Manager and/or NOC Team Lead and follows a variety of established procedures along with verbal and written instructions. As the first point of contact, the NOC Help Desk Agent, assists users who call or email our Network Operations Ce...
Desktop Support Analyst II
Don't hesitate – this Desktop Support Analyst position won't be available long! Join our creative and innovative team. Providing technical support including: installation, deployment, and maintenance of company PCs, laptops, software, scanners, printer problems and various peripherals....
Quality Assurance Analyst, Service Desk
Listens to live and recorded calls through our ACD system to identify gaps in customer service, put together and implement solutions that use a combination of training, coaching, and on-going customer service development. Performs on-going review and upkeep of the help desk call scripts, QA form, an...
IT Support Technician
RESPONSIBILITIES: •Install, configure, and maintain Windows corporate devices and peripherals; provide off-hours support, as necessary •Keep customers informed on request status and progress •Troubleshoot incidents, including but not limited to desktop, application, network, and telec...
Desktop Support
Knowledge of support for Microsoft Office Suite - Office online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to s...
Desktop Support
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). Support, Manage, Optimize and Mai...
Desktop Support Specialist
Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer. Providing frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis. ...
IT Support Technician
At least one year of experience working in the IT industry, including responsibilities for supporting Windows workstations in a corporate network environment. The person in this position provides direct end-user support and ensures that all calls and trouble tickets are entered and managed in ticket...
L1 Service Desk Analyst
Diploma) 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. Phone support experience is mandatory Technical helpdesk or technical call center experience is necessary. Hands-on work experience with the following: Windows O...
Desktop Support Engineer
As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. Break-fix support for Laptop, desktop, tablets and associated hardware peripherals. Provide IT support for on-site or off-site events and mee...
Electronic Classroom Technical Support Specialist
CSA is seeking a Desktop Support Specialist who will specialize in electronic classroom technical support. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Experience with multi-media...
Technical Support Specialist - Precision Farming
Adopt the practice of delivering a positive customer / dealer experience by closely working with technical support teams, field sales managers and regional service managers on urgent issue. Build solutions and troubleshoot technical concerns on products and systems using electronic test equipment an...
Desktop Support
Ability to fix issues and support all flavors of client operating systems including windows and Mac Ability to support iOS and other handheld devices. Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. REQUIREMENTS : Strong hands on experience needed...
Specialist I, Technical Support (2nd Shift)
We currently have a great opportunity for a Technical Support Specialist I. Primary responsibility is to identify through telecommunications dialog and available data/log files via remote access, the exact problem with SAI supported instruments. Maintain product knowledge on all SAI supported instru...
Junior IT Support Specialist
GoHealth is seeking a Junior IT Support Specialist to join our team! As a Junior IT Support Specialist, you will play a crucial role in maintaining hardware and software systems, providing technical assistance to end users and ensuring smooth operations. Dexterity with the ability to lift at least 2...