CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). Prov...
The Sr Help Desk Agent provides the highest level of customer service to uses who call the external Help Desk. The Sr Help Desk Agent deals with calls of a varied and possibly complex nature requiring a wide range of technical knowledge and interpersonal skills to assist in diagnosing and/or resolvi...
Service desk technician/ Helpdesk This person will manage the performance of services to users and ensure that service levels are achieved & ensure that customer expectations are met or exceeded. Technical Knowledge Tech savvy with High technical skills Good understanding of computer system...
The NOC Help Desk Agent works under direct supervision of the NOC Manager and/or NOC Team Lead and follows a variety of established procedures along with verbal and written instructions. As the first point of contact, the NOC Help Desk Agent, assists users who call or email our Network Operations Ce...
Desktop Technician will provide day to day local\remote desktop support, receive inbound. Job Role – Desktop Support Technician. ...
Our Service Desk Technicians are expected to work as a team to develop best practices, test new technology, and document standard procedures for common types of service requests. Our Service Desk Technicians assist our clients with day-to-day issues which means: . Ability to change tasks rapidl...
Work with to provide mentoring and escalated support to Service Desk Technicians . Our service technicians are expected to work as a team to develop best practices, test new technology, and document standard procedures for common types of service requests. Our Network/Server Service Technicians...
Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user. Assist Corporate Desk Side Support technicians with large IMAC’s. Supports and maintains user account information including rights, security and systems groups. Experience doin...
Knowledge of support for Microsoft Office Suite - Office online and Desktop application. Strong hands on experience needed on end user support for Windows PC and Mac related issues. Ability to support meeting rooms including the TV's, polycom and other audio/Video conferencing hardware. Ability to s...
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). Support, Manage, Optimize and Mai...
At least one year of experience working in the IT industry, including responsibilities for supporting Windows workstations in a corporate network environment. At least one year of experience performing user account management responsibilities within a Windows Active Directory–based network preferred...
Support restaurant managers and franchise home IT staff to keep the restaurants running as efficiently as possible. Monitor problem management software and support systems for current outages and pending solutions;. This role will take incoming technical support calls or respond to request to diagno...
Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer. Providing frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis. ...
CSA is seeking a Desktop Support Specialist who will specialize in electronic classroom technical support. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Experience with multi-media...
Diploma) 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks. Phone support experience is mandatory Technical helpdesk or technical call center experience is necessary. Hands-on work experience with the following: Windows O...
As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. Break-fix support for Laptop, desktop, tablets and associated hardware peripherals. Provide IT support for on-site or off-site events and mee...
Ability to fix issues and support all flavors of client operating systems including windows and Mac Ability to support iOS and other handheld devices. Knowledge of support for Microsoft Office Suite - Office 365 online and Desktop application. REQUIREMENTS : Strong hands on experience needed...
GoHealth is seeking a Junior IT Support Specialist to join our team! As a Junior IT Support Specialist, you will play a crucial role in maintaining hardware and software systems, providing technical assistance to end users and ensuring smooth operations. Dexterity with the ability to lift at least 2...
Listens to live and recorded calls through our ACD system to identify gaps in customer service, put together and implement solutions that use a combination of training, coaching, and on-going customer service development. Performs on-going review and upkeep of the help desk call scripts, QA form, an...
Adopt the practice of delivering a positive customer / dealer experience by closely working with technical support teams, field sales managers and regional service managers on urgent issue. Build solutions and troubleshoot technical concerns on products and systems using electronic test equipment an...