Help Desk Manager: Average Salary in Columbia, MD in 2024

Supervises and coordinates activities of IT Service Desk Specialists, Coordinators, or Technicians. ...

Supervises and coordinates activities of IT Service Desk Specialists, Coordinators, or Technicians. ...

Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists,. ...

Eight (8)years of progressive experience demonstrating the required.Identifies troubleshoots or resolves informationsystems problems to.Assist computer users withhardware and software.This position alsofields telephone calls email messages and other contacts fromcustomers seeking guidance on technic...

Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...

Expert knowledge of desktop and server operating systems and applications. ...

Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists,. ...

Functional Responsibility: Supervises and coordinates activities of IT Service Desk Specialists,. ...

Help Desk Manager - Washington, D. We are currently seeking a Help Desk Manager to work at our contractor site in the Washington, D. Operate an analytic and technical Help Desk to support users with research analysis as well as answers to technical questions. Manage the Help Desk team and evaluate p...

We are seeking a Help Desk Technician to join our team of passionate individuals on our Prime Information Assurance (IA) contract. Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. ...

Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...

Reporting to the Senior Manager, Global Technical Support, as an Associate, Global Technical Support, you will provide system level post-sales support to Ciena's customers, including testing, troubleshooting and remote technical support. You will play a Customer Lead Engineer roll for specific custo...

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g...

Utilize and maintain the helpdesk tracking software for all issue reported to the helpdesk, regardless of reporting mechanism. The Help Specialist is responsible for the daily triage and maintenance of hardware, peripherals, and productivity application issues. Help Desk Analysts manage daily suppor...

AT&T has an opening for IT Field Support Specialists - to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Lets start with the big one: Your work gets rewarded with competit...

AT&T has an opening for an IT Field Support Specialistto support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Description of Job Duties/Responsibilities:Conducts sites surveys; ...

Assists clients with resolving device related issues via telephone support. Ability to provide consistent quality customer service. Communicates with all levels of customers. Installs and configures applications and other supported software packages. ...

WSP is currently initiating a search for a Lead Technical Engineering Support Specialist for any of our WSP offices. Provides technical design and CADD support, guidance, and oversight to ensure the production of designs and specifications to be used for planning, transportation, infrastructure, and...

The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. IT support and security professionals are able to provide the necessary design,. Conducts sites surveys; assesses and documents current...

Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. ...

Collaborate and share work with other Help Desk Support Is. Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow. Provides initial technical assistance to customers seeking help via phone or email. Guide customers through the problem-solving process and escalate unreso...

Abacus Technology is seeking a Help Desk Specialist to provide phone and in-person technical support for end users in an enterprise level environment. Able to troubleshoot and repair desktops and laptops. ...

Help Desk Support Service Specialist - Senior – TS/SCI required. Help Desk Support Service Specialist - Senior. Help Desk Support Service Specialist - Senior,. Help Desk Support Service Specialist - Senior. ...

Help Desk Support SpecialistJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with PolygraphEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *. CACI is seeking a Help Desk Support Specialist to provide technical ...

Excellent communication skills including the ability tounderstand and communicate technical information to business users and gatherbusiness requirements that can be translated into technical requirements. This position is crucial for maintaining systems that are essential for supporting MHBE's ente...