Help Desk Manager: Average Salary in Fairfax, VA in 2024

The Senior Help Desk Supervisor will be responsible for the day-to-day operations of the organization's help desk. This role involves overseeing the delivery of IT help desk services, managing IT help desk support, ensuring platform reliability and security, and collaborating with other IT leaders t...

OverviewThe Help Desk Manager (ISSM) is responsible for daily supervision and direction to staff who are responsible for phone, remote, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applicat...

Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...

OverviewThe Help Desk Manager (ISSM) is responsible for daily supervision and direction to staff who are responsible for phone, remote, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applicat...

Keywords: Lab Manager, Arlington VA, DoD Secret Clearance, DHS Suitability, Incident Response, Cyber Attacks, Investigation, Resolution, Breach Severity, Mitigation Plans, Service Restoration, Help Desk, User Setup, Equipment Accounts, Tools, User Requests, Email, Walk-ins, Phone Calls, Ticket Creat...

The combination of technical acumen with a relentless customer focus, communication skills, and a desire to help prevent / resolve issues enables the IT Help Desk Manager to promote a reliable and effective technology experience. The IT Help Desk Manager is responsible for leading the Firm’s technic...

The Help Desk Manager will provide guidance & support for the U. HOW THE HELP DESK MANAGER WILL MAKE AN IMPACT. The Helpdesk Manager must be open to learning new technologies and methodologies to enhance service delivery. Experience using an out of the box help desk/service desk ticketing r...

The Cyber Systems Engineer Project Management Technical Support provides support to the customer in the area of Cyber Security. Headquartered in Chantilly, VA with 16 global offices, Arcfield employs more than 1,500 engineers, analysts, IT specialists, and other professionals with more than 60 years...

Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...

Peraton is seeking a Customer Support Specialist ("CSS") to join our team of qualified and diverse individuals on our Department of State (DOS) Bureau of Consular Affairs Enterprise Infrastructure Operations (CAEIO) Program. Provide remote troubleshooting support for proprietary software, desktop, n...

The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. Escalate incidents to advanced help desk (e. Improve current service desk processes and procedures and champion continuous service improvement initiatives to meet or exceed customer-defined Acceptable ...

The ideal candidate will have a strong technical background with expertise in cloud computing and help desk operations. Ensure that all help desk requests are addressed promptly, accurately, and professionally. We are always seeking top-talent to join our team in helping to address the most critical...

Keywords: Security+, Help Desk, Desktop support, Analyst, VPN, Citrix, VMware, virtual desktops, virtual private networks, Linux, TS/SCi, secret, top secret, DHS Suitability, Windows, Unix, MacOS, Tickets, ticketing, remedy, ServiceNow, er requests via email, walk-ins, phone calls, or other communic...

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The Help Desk Tier II Desktop Specialist shall support the HR Help Desk at the U. Assisting in issuance and collection of property, assisting with office moves, and other related help desk duties. Responsible for creating and maintaining images for all desktop platforms. Occasionally assist Tier I s...

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other charac...

VMD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered ...

ALTA IT has a Long-Term Contract position open for a Help Desk Analyst (Tier 1). Technology Service is looking to hire a Tier-1 Help Desk Analyst to respond to phone, portal, email. ...

Help Desk Technician support for our clients. Help Desk Technician will resolve all Level One issues over the phone, pass all Level Two requests on to Network Technicians and Sr. We provide executive-level, white-glove support. The Help Desk Technician will field all Help Desk ca...

RESPONSIBILITIES AND DUTIES - Help Desk Support Service Specialist - Associate | IT Effectiveness - User Support Help Desk [NPS010015] Serve as a Help Desk Support Service Specialist - Associate and provide coverage for swim lane tasks primarily considered in alignment with Task 2. Our growing list ...

Since 2006, MAXISIQ (IOMAXIS dba MAXISIQ) has advanced the state of Cyber RDT&E by bringing together industry expertise in software, hardware, communications and security, and leveraging decades of operational experience to deliver exceptional value to communities and the critical missions they ...

Ensure all the client desktop support tasks are being done in a timely and efficient manner (Software Break Fix support, Image Loads, Asset Recovery, Asset Tagging, Printer Support, etc. Virtual Service Operations is searching for a Desktop & Depot Support Manager to join our team in Sterling, V...

RESPONSIBILITIES AND DUTIES - Help Desk Support Service Specialist - Intermediate | IT Effectiveness - User Support Help Desk [NPS008013] Serve as a Help Desk Support Service Specialist - Intermediate and provide coverage for swim lane tasks primarily considered in alignment with Task 2. Qualificati...

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Candidates must possess the ability to perform basic and moderately ...

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. Proven experience as IT Technician or relevant position. A successful IT Technician must have a thorough knowledge of computer software and hardware and a v...