Receive, prioritize and respond to incoming Service Desk requests in accordance with established service-level agreements (SLAs) • Utilize your comprehensive knowledge of computer hardware, software, mobile devices, printers, and other technology tools to troubleshoot, diagnose, and resolve compl...
Looking for a Tier 1 Help Desk resource for a hybrid role in Holden, MA. We help clients activate ideas and solutions to take advantage of a new world of opportunity. ...
The Principal IT Client Support Specialist is responsible for providing effective Tier 2-3 frontline client support and deskside assistance for Tufts faculty and staff using available technical tools, such as the knowledge base, remote management suite, and a service-management database. Tufts has 3...
As an IT Support Technician, you will be part of a dynamic team that provides IT support to our employee's company wide. Our company is growing at a rapid pace - if you are interested in starting or enhancing your IT career with a technology focused company, this is the place for you! Do you enjoy w...
Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies t...
As part of the Global Information Systems Department, your primary responsibility will be to manage IT support for US users, actively participate in projects linked to cybersecurity and infrastructure management and support our US users in the use of business applications. Organize activity reports ...
IT Support Specialist is responsible for providing Tier 1 and Tier 2 level support to end users, including but not limited to providing support for break/fix issues, enterprise application installations and troubleshooting for all in office and remote users. Ambri does not discriminate on the basis ...
This individual will be instrumental in providing our clients with the help they need. Able to work in a fast paced, metric driven environment with proficiency in multitasking & navigating multiple systems and windows. Ability to organize multiple calendars and scheduling tasks according to priority...
Position Overview The IT Field Support Technician I primary responsibility is to resolve tickets onsite as assigned and planned out by the Dispatcher. A successful IT Field Support Technician works closely with their Dispatcher and other members of the team to resolve tier 1 tickets and provide the ...
Providing Remote Level 1/2 Help Desk support via incoming phone calls and working a ticket queue out of ServiceNow. Working knowledge of major desktop operating systems (Windows 10, 11, ChromeOS, OSX, iOs). ...
The Level 1 Desktop Support Engineer is responsible for providing initial technical support to end users. Join Our Team as a Desktop Support Specialist and Be the First Line of Defense for Our IT Solutions!. Office 365 suite, Zoom, Adobe Acrobat, FortiClient VPN, ServiceNow, Tier 1 support. Provide ...
The IT Support Technician II will be responsible for working with a variety of internal groups and external vendors to coordinate and provide parts, service and support to our end user community. Will perform all of the daily functions of the IT Support Technician I and make additional contributions...
When the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral equipment the Desktop Support Engineers will escalate the issue/problem to proper tier 3 support team member. Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Monitor, triage, and manage IT support tickets including troubleshooting to resolve. Ability to effectively multitask and to perform with a sense of urgency for rapid issue. The ideal candidate is a diligent, hardworking individual who is able to learn new systems and processes rapidly, can work wit...
Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies t...
Are you an experienced IT professional looking for growth opportunities? Mirick O’Connell, a leading Massachusetts law firm with offices in Worcester, Westborough and Boston, is seeking an IT Support Specialist to join our collaborative team, providing support to our three offices. ...
Effective communication with production and manufacturing departments to ensure proactive support and administration, including support for new product rollouts. Ability to effectively multitask and to perform with a sense of urgency for rapid issue resolution. Working at IPG Photonics you can expec...
Ability to coach and monitor/support team of technicians and driving service improvement strategies in co-ordination with other support teams and Client stakeholders. Break-fix support for Laptop, desktop, tablets and associated hardware peripherals. Provide IT support for on-site or off-site events...
The IT Support Technician II will be responsible for working with a variety of internal groups and external vendors to coordinate and provide parts, service and support to our end user community. Will perform all of the daily functions of the IT Support Technician I and make additional contributions...
Follow CIT Policies and procedures, cGMP, IT Security, Corporate and Site level SCHOTT Policies. At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin. With production units in Europe, North-America and the worldwide SCHOTT sales organization Lighting and Imaging i...