Cellular Sales Consultant

We are a dynamic firm dedicated to optimizing sales strategies and fostering leadership excellence specifically within the telecommunications sector. As we expand to support the AT&T clients and services, we are seeking a motivated and customer-focused Cellular Sales Consultant to join our high-performing team. As a Cellular Sales Consultant, you will play a crucial role in ensuring customer satisfaction and enhancing their overall wireless and cellular experience customers have when they receive our new devices.

We are seeking a highly enthusiastic and results-oriented Cellular Sales Consultant who enjoys working with others, exceeding customer expectations and expertly guiding them through a seamless cellar set up. In this Cellular Sales Consultant role, you will be instrumental in fostering customer loyalty and driving customer retention, ensuring that every interaction reflects our commitment to excellence.

Cellular Sales Consultant Responsibilities :

• Connect with customers to educate them on cellular services offered by AT&T and set them up with new devices
• Address customer issues with empathy and efficiency to ensure satisfaction
• Assist customers with their service, offering accurate information and helping them choose products and services.
• Efficiently and accurately process customer cellular requests
• Accurately record customer interactions, transactions, and feedback for continuous improvement
• Proactively follow up with customers to ensure their satisfaction