Spa Receptionist

Overview

Spa Receptionist role at The Bay Club Company . This position is responsible for welcoming guests, booking appointments, and maintaining a positive first impression in a luxury spa environment.

Responsibilities

• Greet members and guests upon arrival to Sanctuary Spa
• Check guests into the spa and direct them where to go for appointments
• Book appointments and provide information about Sanctuary Spa and services
• Deliver exceptional service to members, guests, and associates with the goal of retaining guests for repeat business
• Operate cash register and process payments
• Manage cash and balance cash drawer each shift
• Perform opening and / or closing duties as required
• Answer and transfer phone calls
• Assist in maintaining cleanliness and stock levels of spa lobby, retail displays, and Relaxation Room
• Assist with laundry duties
• Communicate timely and follow up as appropriate
• Provide membership sales team with guest / prospect lead contact information
• Participate in required events, programs, meetings and trainings
• Maintain cleanliness of Relaxation Room and stock levels of items
• Assist with laundry duties as needed

Qualifications

Skills & Knowledge

Experience & Education

Working Conditions / Physical Requirements

Job Information

Benefits and Pay

Other

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