Office Assistant - In Person- Yonkers Bilingual English / Spanish

About the Role

We're seeking a highly organized, customer-focused Office Assistant / Front Desk Coordinator to be the first point of contact for our Yonkers home care agency. You'll manage reception, support caregiver onboarding and scheduling, maintain accurate records, and ensure a welcoming, efficient office that reflects our commitment to exceptional client care.

Key Responsibilities

Front Desk & Phones

Greet visitors, clients, caregivers, and vendors; maintain a professional, friendly reception area.

Answer, screen, and route high-volume calls; take accurate messages; manage the reception email inbox.

Scheduling & Service Support

Assist the HR team with new starts, visit confirmations, and last-minute coverage.

Communicate schedule changes promptly to clients / families and caregivers; document updates.

Onboarding & HR File Maintenance

Prepare new-hire packets; collect and verify required documents (I-9, IDs, credentials).

Maintain caregiver personnel files (e.g., certifications, health clearances, training) and track expirations; send renewal reminders.

Compliance & Documentation

Uphold HIPAA privacy / security standards at all times.

• File, scan, and index documents accurately in agency systems.

General Office Administration

Handle mail, deliveries, and office supply inventory.

Support basic payroll / billing prep (e.g., data entry, document gathering) as directed.

Coordinate visitor sign-in and conference room use; manage tidy communal spaces.

Qualifications

High school diploma or equivalent; associate degree a plus.

1–2+ years of front desk / administrative experience; healthcare or home care setting preferred.

Proficient with Microsoft Office / Google Workspace; fast and accurate typing / data entry.

Experience with home care / healthcare software (e.g., HHAeXchange,) preferred .

Strong verbal / written communication, professional phone etiquette, and conflict-resolution skills.

Detail-oriented, able to manage multiple priorities in a fast-paced environment.

Bilingual (English / Spanish)  given our client and caregiver community.

Commitment to confidentiality and compliance.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other status protected by law.